Customer Service Representative @ (October 1999 - August 2000)
Kimberly Drew Education
Lake Shore Senior High School
Kimberly Drew Skills
Banking
Call Centers
Coaching
Communication
Conflict Resolution
Credit
Credit Analysis
Cross Selling
Cross-team Collaboration
Customer Relationship Management (CRM)
Customer Service
Diverse Groups Of People
Escalation Resolution
Exceed Sales Goals
Exceeding Customer Expectations
Handle Confidential Information
High Achiever
Home Equity Lines of Credit
Home Equity Loans
Independent Thinking
KYC Verification
Leadership
Loans
Microsoft Office
Microsoft Word
Mortgage Lending
Multi-task & Handle High-volume Workloads
Objection Handling
Operational Excellence
Organizational Effectiveness
Phone Etiquette
Problem Solving
Process Improvement
Professional Mentoring
Retail Banking
Team Motivation
Teamwork
Time Management
Written Communication
Kimberly Drew Summary
Kimberly Drew, based in Buffalo, NY, US, is currently a Sales Support Specialist at Bank of America. Kimberly Drew brings experience from previous roles at Bank of America and KeyBank. Kimberly Drew holds a Lake Shore Senior High School. With a robust skill set that includes Banking, Call Centers, Coaching, Communication, Conflict Resolution and more. Kimberly Drew has 1 emails and 1 mobile phone numbers on RocketReach.
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