Operations Manager-Customer Service @ (May 2017 - April 2020)
Customer Care Manager @ (September 2015 - May 2017)
Customer Care Lead @ (April 2013 - September 2015)
Customer Care Specialist @ (October 2011 - March 2013)
Operations Supervisor @ (September 2010 - August 2011)
Process Specialist @ (October 2007 - September 2010)
Senior Billing Specialist @ (July 2004 - October 2007)
Kim Sinclair Education
Ball State University
Kim Sinclair Skills
Process Improvement
Account Management
Customer Service
Team Building
Customer Satisfaction
Team Leadership
Analysis
Outlook
Management
Operations Management
Training
Project Management
Coaching
SAP
Strategic Planning
Employee Relations
Inventory Management
Microsoft Office
Cross-functional Team Leadership
Budgets
New Business Development
Recruiting
Microsoft Excel
Accountability
Personal Development
Leadership
Self-confidence
Interpersonal Communication
Compassion
Engineering
Cross Functional Team Leadership
SQL
Kim Sinclair Summary
Kim Sinclair, based in Brookfield, WI, US, is currently a Senior Operations Manager at Direct Supply. Kim Sinclair brings experience from previous roles at Direct Supply. Kim Sinclair holds a Ball State University. With a robust skill set that includes Process Improvement, Account Management, Customer Service, Team Building, Customer Satisfaction and more. Kim Sinclair has 5 emails and 2 mobile phone numbers on RocketReach.
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