Kim Serrano Email
Customer Success Manager @ Freshworks
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Kim Serrano Location
- California, United States
Kim Serrano Work
- Customer Success Manager @ (January 2026 - Present)
- Customer Success Manager @ (August 2024 - Present)
- Customer Success Manager @ (June 2022 - August 2024)
- Technical Support Engineer @ (July 2021 - May 2022)
- Technical Support Engineer Team Leader @ (January 2019 - October 2020)
- IT Support Analyst @ (August 2017 - December 2018)
Kim Serrano Education
- Informatics International College
Bachelor of Science in Information System
Kim Serrano Skills
- Analytical Skills
- BASIC
- Build Strong Relationships
- Business Relationship Management
- Business Reviews
- CRM Software
- CSM
- Cascading Style Sheets (CSS)
- Client Relations
- Communication
- Computer Hardware
- Computer Literacy
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Entry
- Database Administration
- Financial Analysis
- Financial Statements
- HTML
- Hardware
- IT Operations
- ITIL
- Information Technology
- Inter-departmental Collaboration
- Interpersonal Skills
- Inventory Management
- Knowledge Sharing
- Manage Complex Projects
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Negotiation
- Network Support
- Operations Management
- Oral Communication
- Problem Solving
- Project Management
- Relationship Building
- Software
- Software Support
- Strategic Planning
- Team Management
- Technical Support
- Vendor Management
- Walkthroughs
Kim Serrano Summary
- Kim Serrano, based in California, United States, is currently a Customer Success Manager at Freshworks. Kim Serrano brings experience from previous roles at FireHydrant, Blameless and Metrobank Card Corporation. Kim Serrano holds a Bachelor of Science in Information System @ Informatics International College. With a robust skill set that includes Analytical Skills, BASIC, Build Strong Relationships, Business Relationship Management, Business Reviews and more. Kim Serrano has 3 emails on RocketReach.
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