Senior Director, Operations and Reporting @ Vertrue (December 2004 - November 2007)
Kim Root Skills
Change Initiatives
Key Performance Indicators
Customer Experience
Customer Retention
Vendor Management
Management
Leadership
Strategy
Strategic Partnerships
Cross Functional Relationship Building
Compliance Management
CRM
Process Improvement
Outsourcing
Operations Management
Account Management
Call Center
Quality Assurance
Salesforce.com
Cross-functional Team Leadership
Team Building
Customer Satisfaction
BPO
Customer Service
Team Leadership
Performance Management
Call Centers
Business Process Improvement
Project Management
Change Management
Affiliate Marketing
Business Analysis
Product Management
Social Media
Budgets
Strategic Planning
Marketing Strategy
Telemarketing
P&L Management
Escalations Management
Mobile Marketing
Contact Centers
Budget Tracking
Business Analytics
Business Leadership
Call Center Administration
Client Relations
Communication
Contact Center Management
Contact Center Operations
Customer Experience Management
Customer Service Management
Customer Support
Executive Leadership
Executive Reports
Facilitation
Internal/External Consulting
Investor Relations
Leadership Development
Management Consulting
Microsoft Excel
Microsoft Office
Operational Planning
Operations
Planning Budgeting & Forecasting
Service Delivery
Standard Operating Procedure (SOP)
Strategic Thinking
Teamwork
Transition Management
Vendor Contracts
Kim Root Summary
Kim Root, based in Omaha, NE, US, is currently a Vice President Operations at Sage Capital Real Estate Investments. Kim Root brings experience from previous roles at IKOR International and Vertrue. With a robust skill set that includes Change Initiatives, Key Performance Indicators, Customer Experience, Customer Retention, Vendor Management and more. Kim Root has 1 emails on RocketReach.
Looking for a different Kim Root?
Find contact details for 700 million professionals.