Kim Parson Email & Phone Number
Senior Consultant, Office of the Chief Customer Officer @ Nationwide
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Kim Parson Location
- Louisville, KY, US
Kim Parson Work
- 2021 -now Senior Consultant, Office of the Chief Customer Officer @
- 2020 -now Principal Consultant @ KPCG
- 2017 -2020 Senior Marketing Professional, Clinical Member Engagement @
- 2014 -2017 Strategic Consultant, Proactive Messaging and Analytics @
- 2012 -2014 Strategic Consultant, Consumer Experience Center of Excellence @
- 2010 -2012 Process Manager, Provider Process Network Organization @
- 2008 -2010 Business Consultant, Perfect Service Innovation @
- 2006 -2008 Manager, Integrated Consumer Experience, Innovation Center @
Kim Parson Education
- Western Kentucky University
Bachelor's degree (Journalism)
- Western Kentucky University
Master's degree coursework (Communications Management)
- Western Kentucky University
Bachelor's degree (English Language and Literature)
Kim Parson Skills
- Wealth Management Services
- Insurance
- Financial Planning
- Financial Advisory
- Customer Surveys
- User Research
- Research Skills
- Product Development
- Design
- Kanban
- A/B Testing
- Business Case Preparation
- Stakeholder Engagement
- Customer Experience Transformation
- Customer Data
- Customer Satisfaction
- Journey Mapping
- Creative Problem Solving
- IDIs
- Qualitative Research
- Qualitative Data
- Design Thinking
- Trend Research
- Supplier Evaluation
- Storytelling
- Presentations
- Market Research
- Communication
- Leadership
- Strategy
- Management
- Program Management
- Project Management
- Strategic Planning
- Integrated Marketing
- Consulting
- Health Insurance
- Healthcare
- Business Process Improvement
- Media Relations
- Business Development
- Vendor Management
- Recruiting
- Change Management
- Marketing Communications
- Management Consulting
- Strategic Communications
- Customer Relationship Management (CRM)
- Team Building
- Employee Engagement
- Cross-functional Team Leadership
- Organizational Effectiveness
- Organizational Development
- Staff Development
- Facilitation
- Strategic Thinking
- Process Improvement
- Editing
- Customer Experience
Kim Parson Summary
- Kim Parson, based in Louisville, KY, US, is currently a Senior Consultant, Office of the Chief Customer Officer at Nationwide. Kim Parson brings experience from previous roles at KPCG and Humana. Kim Parson holds a Bachelor's degree in Journalism @ Western Kentucky University. With a robust skill set that includes Wealth Management Services, Insurance, Financial Planning, Financial Advisory, Customer Surveys and more. Kim Parson has 1 emails and 2 mobile phone numbers on RocketReach.
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