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Kim Nicholson Location
Cape Town, WC, ZA
Kim Nicholson Work
Head of Operations @ (October 2023 - Present)
National Operations Manager @ (May 2017 - June 2024)
Customer Service Manager @ (January 2012 - May 2013)
Key Account Distribution Manager @ (January 2009 - January 2011)
Kim Nicholson Education
Bosmansdam High School 1996-2000
Kim Nicholson Skills
Project Management
Coaching
Project Planning
Mentoring
Persuading and influencing
Delivering results and meeting client expectations
Customer centricity
Solutionist thinking
Customer Satisfaction
Customer Relationship Management (CRM)
Customer Service Management
B2C
Customer Service
Customer Support
Business-to-Business (B2B)
Operations Management
People Management
Key Account Relationship Building
Key Account Management
Microsoft Office
Team Leadership
Third-Party Logistics (3PL)
Delivery Operations
Operational Excellence
Customer Service Operations
Contact Center Management
Customer Experience Management
CSAT
Complaint Management
Customer Experience
Service Quality
Kim Nicholson Summary
Kim Nicholson, based in Cape Town, WC, ZA, is currently a Head of Operations at Picup. Kim Nicholson brings experience from previous roles at WumDrop and Courierit SA (Pty) Ltd. . Kim Nicholson holds a 1996 - 2000 Bosmansdam High School. With a robust skill set that includes Project Management, Coaching, Project Planning, Mentoring, Persuading and influencing and more. Kim Nicholson has 2 emails and 1 mobile phone numbers on RocketReach.
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