Kim Nelson Email & Phone Number
Head of Global Support Operations @ Uber
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Kim Nelson Location
- Atlanta, GA, US
Kim Nelson Work
- Head of Global Support Operations @ (October 2022 - Present)
- WW Support Leader, Delivery Partner Management @ (November 2019 - October 2022)
- Executive Director, Tech Ops Partner Strategy and Management @ (August 2018 - November 2019)
- Vice President, Account Management @ Convergys (September 2013 - May 2018)
- Director, Account Management @ Convergys (January 2007 - August 2013)
- Peace Corps Volunteer @ (August 1996 - November 1998)
Kim Nelson Education
- University of Georgia - Terry College of Business
Master of Business Administration - MBA
- University of Dayton
BS (Marketing and International Business)
Kim Nelson Skills
- Account Management
- BPO
- Business Analysis
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Strategy
- Call Center
- Call Centers
- Change Management
- Communication
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Distributed Team Management
- Global Operations
- Leadership
- Management
- Negotiation
- Operations Management
- Outsourcing
- PMO
- PMP
- People Management
- Presentation Skills
- Process Improvement
- Product Management
- Program Management
- SDLC
- Service Delivery
- Software Project Management
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Management
- Telecommunications
- Vendor Management
- Cross Functional Team Leadership
- Marketing
- Microsoft Excel
- Software Project
- Cross Functional Team
- Troubleshooting
- Customer Relationship Management Crm
- Business Process Outsourcing Bpo
- Business Process Outsourcing
- Customer Relationship Management
- Management Consulting
- Cloud Computing
- IT Strategy
- Consulting
- Business Intelligence
- SaaS
- Proposal Writing
- Professional Services
- Project Management
- Start Ups
- Enterprise Architecture
- Executive Management
- Governance
- Nonprofits
- Public Speaking
- Organizational Development
- Analysis
- Public Relations
- Fundraising
- Community Outreach
Kim Nelson Summary
- Kim Nelson, based in Atlanta, GA, US, is currently a Head of Global Support Operations at Uber. Kim Nelson brings experience from previous roles at Microsoft, Comcast and Convergys. Kim Nelson holds a Master of Business Administration - MBA @ University of Georgia - Terry College of Business. With a robust skill set that includes Account Management, BPO, Business Analysis, Business Development, Business Process Improvement and more. Kim Nelson has 2 emails and 5 mobile phone numbers on RocketReach.
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