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Kim Monroe Location
Georgetown, KY, US
Kim Monroe Work
Information Technology Service Desk and Business Services Manager @ (April 2024 - Present)
Business Systems Analyst Manager @ (July 2023 - Present)
Senior Consultant @ (November 2012 - July 2023)
Senior Business Analyst @ Lexmark International (August 2009 - November 2012)
Business Analyst @ Lexmark International (January 2004 - August 2009)
Service Delivery Specialist @ Lexmark International (February 2001 - December 2003)
Kim Monroe Education
Morehead State University
Business Administration and Management (General)
Kim Monroe Skills
Call Center
Business Analysis
Business Process Improvement
Service Delivery
Process Improvement
Cross-functional Team Leadership
Business Process
Customer Satisfaction
Change Management
ERP
Software Documentation
Team Leadership
Call Centers
Outsourcing
Vendor Management
Management
Requirements Analysis
Software Project Management
Program Management
Integration
PMP
SDLC
Visio
Business Intelligence
Software Development Life Cycle (SDLC)
Project Management
Cross Functional Team Leadership
Software Development Life Cycle Sdlc
Software Development Life Cycle
Kim Monroe Summary
Kim Monroe, based in Georgetown, KY, US, is currently a Information Technology Service Desk and Business Services Manager at Kentucky Housing Corporation. Kim Monroe brings experience from previous roles at Kentucky Housing Corporation, NTT DATA Services and Lexmark International. Kim Monroe holds a Business Administration and Management in General @ Morehead State University. With a robust skill set that includes Call Center, Business Analysis, Business Process Improvement, Service Delivery, Process Improvement and more. Kim Monroe has 2 emails and 1 mobile phone numbers on RocketReach.
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