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Kim Monroe Location
Georgetown, KY, US
Kim Monroe Work
2024 -now Information Technology Service Desk and Business Services Manager @
2023 -now Business Systems Analyst Manager @
2012 -2023 Senior Consultant @
2009 -2012 Senior Business Analyst @ Lexmark International
2004 -2009 Business Analyst @ Lexmark International
2001 -2003 Service Delivery Specialist @ Lexmark International
Kim Monroe Education
Morehead State University
(Business Administration and Management, General)
Kim Monroe Skills
Call Center
Business Analysis
Business Process Improvement
Service Delivery
Process Improvement
Cross-functional Team Leadership
Business Process
Customer Satisfaction
Change Management
ERP
Software Documentation
Team Leadership
Call Centers
Outsourcing
Vendor Management
Management
Requirements Analysis
Software Project Management
Program Management
Integration
PMP
SDLC
Visio
Business Intelligence
Software Development Life Cycle (SDLC)
Project Management
Cross Functional Team Leadership
Software Development Life Cycle Sdlc
Software Development Life Cycle
Kim Monroe Summary
Kim Monroe, based in Georgetown, KY, US, is currently a Information Technology Service Desk and Business Services Manager at Kentucky Housing Corporation. Kim Monroe brings experience from previous roles at Kentucky Housing Corporation, NTT DATA Services and Lexmark International. Kim Monroe holds a Morehead State University. With a robust skill set that includes Call Center, Business Analysis, Business Process Improvement, Service Delivery, Process Improvement and more. Kim Monroe has 2 emails and 1 mobile phone numbers on RocketReach.
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