Kim Michael Email
VP, Sr Operations Manager @ PNC
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Kim Michael Location
- Mississauga, ON, CA
Kim Michael Work
- 2014 -now VP, Sr Operations Manager @
- 2013 -2014 Operations Team Manager @
- 2000 -2013 Team Manager - Global Fraud Protection Service @
Kim Michael Education
- Yorkville University
Master of Arts in Counselling Psychology - MACP (PSYCHOLOGY)
Kim Michael Skills
- Operations Management
- Consultative Sales Management
- Team Building
- Team Leadership
- Project Management
- Relationship Management
- Customer Satisfaction
- Fraud Detection
- Credit Card Fraud
- Credit Card Debt
- Credit Analysis
- Complaint Management
- POS
- Customer Experience
- Customer Retention
- Customer Insight
- Employee Training
- Call Centers
- Vendor Management
- Credit Risk
- Quality Assurance
- Leadership
- BPO
- Financial Services
- Customer Service
- Compliance
- Credit Cards
- Process Improvement
- Payments
- Banking
- Performance Management
- Team Management
- Risk Management
- Business Analysis
- Change Management
- Business Process Improvement
- Coaching
- Credit
- Analytics
- Training
- Strategy
- Management
- Training Delivery
- Analysis
- Operational Risk
- Project Delivery
- Data Analysis
- Employee Engagement
- Finance
- Workforce Management
Kim Michael Summary
- Kim Michael, based in Mississauga, ON, CA, is currently a VP, Sr Operations Manager at PNC. Kim Michael brings experience from previous roles at Bank of America and American Express. Kim Michael holds a Master of Arts in Counselling Psychology - MACP in PSYCHOLOGY @ Yorkville University. With a robust skill set that includes Operations Management, Consultative Sales Management, Team Building, Team Leadership, Project Management and more. Kim Michael has 1 emails on RocketReach.
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