Kim Michael Email
VP, Sr Operations Manager @ PNC
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Kim Michael Location
- Mississauga, ON, CA
Kim Michael Work
- VP, Sr Operations Manager @ (November 2014 - Present)
- Operations Team Manager @ (June 2013 - November 2014)
- Team Manager - Global Fraud Protection Service @ (April 2000 - April 2013)
Kim Michael Education
- Yorkville University
Master of Arts in Counselling Psychology - MACP (PSYCHOLOGY)
Kim Michael Skills
- Analysis
- Analytics
- BPO
- Banking
- Business Analysis
- Business Process Improvement
- Call Centers
- Change Management
- Client Relations
- Coaching
- Communication
- Complaint Management
- Compliance
- Consultative Sales Management
- Credit
- Credit Analysis
- Credit Card Debt
- Credit Card Fraud
- Credit Cards
- Credit Risk
- Critical Thinking
- Customer Experience
- Customer Insight
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Analysis
- Employee Engagement
- Employee Training
- Finance
- Financial Services
- Fraud Detection
- Leadership
- Management
- Operational Risk
- Operations Management
- POS
- Payments
- Performance Management
- Problem Solving
- Process Improvement
- Project Delivery
- Project Management
- Quality Assurance
- Relationship Management
- Risk Management
- Strategy
- Team Building
- Team Leadership
- Team Management
- Training
- Training Delivery
- Vendor Management
- Workforce Management
Kim Michael Summary
- Kim Michael, based in Mississauga, ON, CA, is currently a VP, Sr Operations Manager at PNC. Kim Michael brings experience from previous roles at Bank of America and American Express. Kim Michael holds a Master of Arts in Counselling Psychology - MACP in PSYCHOLOGY @ Yorkville University. With a robust skill set that includes Analysis, Analytics, BPO, Banking, Business Analysis and more. Kim Michael has 1 emails on RocketReach.
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Top PNC Employees
Sean McCann
COO of Investments for PNC Private Bank
Pittsburgh, PA, US
Terry Begley
CEO - Corporate Banking
United States
Kevin Black
Chief Information Officer - Retail Banking
Pittsburgh, PA, US
Andy Douglass
Chief Operating Officer - PNC Capital Markets
Pittsburgh, PA, US
Jeff Kucer
Chief Operating Officer - Office of the Regional Presidents
Indianapolis, IN, US
Benjamin Lee
Chief Financial Officer, SVP - Home Lending
Pittsburgh, PA, US
John Metz
Chief Operating Officer and Senior VP
Pittsburgh, PA, US
Ronald McCloskey
CFO - PNC Investments
Pittsburgh, PA, US
Mike Gallagher
COO, Treasury Management
Pittsburgh, PA, US
Brian Rakoci
Chief Operating Officer
Pittsburgh, PA, US
Lauren Lampark
CFO - PNC Business Credit
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James Bernier
CEO, PNC Capital Markets
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