Kim Howell Email & Phone Number
Manager, Customer Care Operations and Strategy @ PetSmart
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Kim Howell Location
- Phoenix, AZ, US
Kim Howell Work
- Manager, Customer Care Operations and Strategy @ (January 2026 - Present)
- Customer Care Operations Manager @ (March 2025 - January 2026)
- Associate Program Manager, Customer Care @ (May 2024 - March 2025)
- Customer Care Analyst @ (June 2023 - May 2024)
- Team Lead- Customer Experience, Executive Resolution @ (January 2023 - April 2023)
- Team Lead, customer experience @ (December 2021 - January 2023)
- General Manager @ (May 2019 - November 2021)
- Assistant General Manager @ (October 2015 - May 2019)
- Assistant general manager @ (July 2010 - September 2015)
Kim Howell Education
- Westminster University
English Language and Literature (General)
2002-2004 - University of Utah
General Studies (General Studies)
2000-2002 - Park City High School 1996-2000
Kim Howell Skills
- Procedural
- Learning Agility
- Web Technologies
- Customer Experience Management
- Performance Management
- Project Management
- Forecasting
- Critical Thinking
- Communication
- Leadership Development
- Customer Relationship Management (CRM)
- Business Development
- KPI Reporting
- Quality Assurance
- Conflict Resolution
- Jira
- Salesforce Training
- MICROS
- Restaurant Management
- Scheduling
- Training
- Employee Training
- Inventory Management
- Cost Control
- Social Media
- Payroll
- Customer Service
- Customer Satisfaction
- Customer Experience
- Vendor Relations
- Labor Control
- Legal Compliance
- Hiring
- Restaurants
- Hospitality
- Management
- Marketing
- Food
- Sales
- Team Building
- Microsoft Office
- Bartending
- Event Planning
- Food and Beverage
- Food Safety
- Catering
- Hospitality Management
- Beer
- Liquor Licensing
- Charity Events
- Event Management
- Fine Dining
- New Restaurant Openings
- Bourbon
- Wine
- Banquets
- Menu Development
- POS
- Hospitality Industry
Kim Howell Summary
- Kim Howell, based in Phoenix, AZ, US, is currently a Manager, Customer Care Operations and Strategy at PetSmart. Kim Howell brings experience from previous roles at PetSmart and Carvana. Kim Howell holds a 2002 - 2004 English Language and Literature in General @ Westminster University. With a robust skill set that includes Procedural, Learning Agility, Web Technologies, Customer Experience Management, Performance Management and more. Kim Howell has 6 emails and 3 mobile phone numbers on RocketReach.
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