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Kim Grubich Location
Pleasant Prairie, WI, US
Kim Grubich Work
Operations Manager @ (April 2019 - Present)
National Accounts Customer Service Manager @ (October 2015 - March 2019)
Service Dispatch Supervisor @ (July 2014 - October 2015)
Team Leader @ (June 2013 - April 2014)
Team Manager @ (July 2007 - February 2013)
Administrative Assistant @ GE Water (August 2000 - June 2006)
Kim Grubich Education
Nathan Hale High School
High School Diploma (General Education)
1992-1996
Kim Grubich Skills
Account Management
Analytical Skills
Attendance Management
Business Process Improvement
Business Relationship Building
Call Centers
Coaching
Contact Centers
Creative Problem Solving
Crew Scheduling
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Human Resources
Job Coaching
Leadership
Managed Services
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Operations Management
People Management
Perfect Attendance
Performance Management
Process Improvement
Process Management
Project Management
Relationship Building
Root Cause Analysis
Root Cause Problem Solving
SAP ERP
Scheduling
Scheduling
Scheduling Management
Service Delivery
Staff Scheduling
Team Building
Team Leadership
Team Management
Team Motivation
Telecommunications
Time & Attendance
Time Management
Training
Unified Communications
Vendor Management
VoIP
Kim Grubich Summary
Kim Grubich, based in Pleasant Prairie, WI, US, is currently a Operations Manager at EMERgency 24, Inc.. Kim Grubich brings experience from previous roles at NABCO Entrances, Inc., Henry Schein, Infosys BPO and BT Conferencing. Kim Grubich holds a 1992 - 1996 High School Diploma in General Education @ Nathan Hale High School. With a robust skill set that includes Account Management, Analytical Skills, Attendance Management, Business Process Improvement, Business Relationship Building and more. Kim Grubich has 2 emails and 1 mobile phone numbers on RocketReach.
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