Kim Gaffar Email
Manager Project Management Office @ CCS connects
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Kim Gaffar Location
- Amsterdam, NH, NL
Kim Gaffar Work
- 2020 -now Manager Project Management Office @
- 2019 -2020 Program Manager Business Support @
- 2018 -2019 Program Manager @
- 2018 Senior Project Manager @
- 2015 -2016 Channel Manager @
- 2011 -2015 Project Manager Klachtenmanagement @
- 2010 -2011 Selfservice Manager @
- 2007 -2010 Team Manager Cs Frontoffice @
- 2008 -2009 Interim Team Manager Business Objects @
- 2006 -2007 Interim Team Leader Customer Care @
- 2001 -2006 Operationeel Manager Contact Center @
- 1997 -2001 Assistent Unitmanager @
Kim Gaffar Education
- Open Universiteit 2020
- Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Kim Gaffar Skills
- PMO set-up
- Budgeting
- Delivery Management
- Business Strategy
- Operations Management
- Process Management
- Team Management
- Customer Experience
- Program Management
- Project Management
- Agile Methodologies
- Change Management
- Business Analysis
- Outsourcing
- Service Management
- Service Delivery
- Incident Management
- Project Delivery
- Telecommunications
- Business Process Improvement
- Call Center
- Scrum
- CRM
- Quality Management
- PRINCE2
- Lean Six Sigma
- Business Intelligence (BI)
- Business Process
- Continuous Improvement
- Project Planning
- Microsoft Office
- Trello
- Leadership
- Interim Management
- Customer Service
- Team Leadership
- Klantbeleving
- Customer Experience Management
- Process Improvement
- Net Promoter Score
- COPC
- Management
- Requirements Analysis
- Analytical Skills
- Contact Center Management
- Agile Project Management
- Project Management Office (PMO)
- Management Consulting
- Project Portfolio Management
Kim Gaffar Summary
- Kim Gaffar, based in Amsterdam, NH, NL, is currently a Manager Project Management Office at CCS Bv. Kim Gaffar brings experience from previous roles at Custom Connect Group, Roamler, Conduent and Tele2 Nederland. Kim Gaffar holds a Open Universiteit. With a robust skill set that includes PMO set-up, Budgeting, Delivery Management, Business Strategy, Operations Management and more. Kim Gaffar has 2 emails on RocketReach.
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Kim Gaffar
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