Executive Support Management Team @ (June 2007 - October 2012)
Director Of Operations @ (July 2004 - July 2007)
Senior Manager of Customer Care @ (January 2000 - July 2004)
Operations @ Verizon (January 1989 - January 2000)
Kim Dye Education
Ocean County College
Westwood collegiate
Kim Dye Skills
Managed Services
Telecommunications
Troubleshooting
Customer Experience
Broadband
Wireless
Call Center
Telephony
IP
VoIP
Call Centers
Cross-functional Team Leadership
Customer Satisfaction
Provisioning
Process Improvement
Customer Retention
T1
Mobile Devices
Team Leadership
Cable Television
Vendor Management
Technical Support
IVR
Workforce Management
Networking
Ethernet
Business Development
Microsoft Excel
Cross Functional Team Leadership
Training
Project Management
Kim Dye Summary
Kim Dye, based in Woodstown, NJ, US, is currently a Vice President, Customer Experience Solutions at eClerx. Kim Dye brings experience from previous roles at Comcast, BroadStar, ATX Networks Corp. and Verizon. Kim Dye holds a Ocean County College. With a robust skill set that includes Managed Services, Telecommunications, Troubleshooting, Customer Experience, Broadband and more. Kim Dye has 4 emails and 2 mobile phone numbers on RocketReach.
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