Kim Bouchard Email & Phone Number

Kim Bouchard Skills

• Reliability
• Re-engineering
• Business Process Re-engineering
• Manufacturing Process Improvement
• Teamwork
• Ticketing Systems
• Problem Solving
• Intranet
• Bookings
• Written Communication
• Business Process Management
• Communication Training
• Communication
• Global Distribution Systems (GDS)
• Oral Communication
• Apollo
• Requirements Gathering
• Troubleshooting
• Requirements Analysis
• Business Analysis
• Compleat Control
• Amadeus GDS
• Concur
• Compleat
• Coaching
• Operations Management
• Microsoft Word
• Microsoft Excel
• Worldspan
• Apollo GDS
• Microsoft Office
• Microsoft Outlook
• Contact for customer escalations and service issue resolution.
• Measure and maintain client service level agreements.
• Create project implementation plans, timelines, milestones.
• Maintain implementation project calendar, schedule resources and monitor on-time quality delivery.
• Maintain a high level of client satisfaction and error resolution.
• Manage a team of up 10 virtual employees responsible for implementation of new business and support of existing business in all aspects of mid-office automation.
• Travel Technology
• Travel Management
• Sabre
• Business Travel
• Amadeus
• Online Travel
• Airlines
• Leisure Travel
• Time Management
• Smartsheet
• Microsoft Power Automate