Senior Treatment Specialist @ (March 2022 - August 2023)
Admissions Manager @ (April 2021 - May 2022)
Lead Admissions Specialist and Call Center Manager @ (May 2020 - May 2022)
Senior Admissions Specialist @ (June 2019 - May 2020)
Senior Treatment Specialist @ (August 2016 - June 2019)
Kiersten Odom Education
Hopkinsville Community College
Associate of Arts and Sciences - AAS
2000-2003
Kiersten Odom Skills
Customer Support
Call Center Administration
Creative Problem Solving
De-escalation
Screenings
Onboarding
Time Management
Marketing
Contact Centers
Leadership Development
Collaborative Problem Solving
Client Relations
Customer Service Management
Hiring
Interpersonal Skills
Teamwork
Communication
Client Onboarding
Recruiting
Problem Solving
Training
Admissions
Call Tracking
Critical Thinking
Sales
Customer Service
Sales Operations
Team Building
Leadership
Microsoft Office
Employee Training
Salesforce.com
Sales Management
Adolescents
Case Management
Treatment
Case Managment
Kiersten Odom Summary
Kiersten Odom, based in Huntington Beach, CA, US, is currently a Quality Assurance Compliance Specialist and Admissions Counselor at Northbound Treatment Services. Kiersten Odom brings experience from previous roles at Mind Body Wellness, Defining Wellness Centers and Ark Behavioral Health. Kiersten Odom holds a 2000 - 2003 Associate of Arts and Sciences - AAS @ Hopkinsville Community College. With a robust skill set that includes Customer Support, Call Center Administration, Creative Problem Solving, De-escalation, Screenings and more. Kiersten Odom has 3 emails and 2 mobile phone numbers on RocketReach.
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