Post-Ship Order Support Specialist @ (September 2012 - February 2013)
Customer Service @ (May 2012 - September 2012)
Executive Escalations Case Manager @ (July 2011 - September 2012)
Customer Care Representative and Mentor @ (March 2010 - June 2011)
Quality Assurance and Escalations Specialist @ (February 2008 - August 2009)
Real Estate Agent @ Self employed (February 2004 - February 2008)
Kiera Smith Education
Utah State University
University of Phoenix
Undergraduate Work (Information Technology)
Kiera Smith Skills
Proficient and up to date in Microsoft Office Suite
Proficient with using a Mac in a professional environment.
Typing speed at over 45 WPM.
Proficient in the Spanish language.
Expert in conflict resolution and customer care.
Call Centers
Quality Assurance
Time Management
Customer Service
Marketing
Entrepreneurship
Real Estate
Technical Support
Expert In Conflict Resolution And Customer Care
Proficient In The Spanish Language
Typing Speed At Over 45 Wpm
Proficient With Using A Mac In A Professional Environment
Kiera Smith Summary
Kiera Smith, based in Milwaukee, WI, US, is currently a Customer Service Representative at We Energies. Kiera Smith brings experience from previous roles at Receivables Performance Management (RPM), Volt Technical Resources, Liquidation Channel and Sears Holdings Corporation. Kiera Smith holds a Utah State University. With a robust skill set that includes Proficient and up to date in Microsoft Office Suite, Proficient with using a Mac in a professional environment., Typing speed at over 45 WPM., Proficient in the Spanish language., Expert in conflict resolution and customer care. and more. Kiera Smith has 2 emails on RocketReach.
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