Khursheed Ahmad Email & Phone Number
Customer Retention and Customer Value Management Head - Enterprise @ Vodafone Idea Limited
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Khursheed Ahmad Location
- New Delhi, DL, IN
Khursheed Ahmad Work
- 2023 -now Customer Retention and Customer Value Management Head - Enterprise @
- 2020 -2023 National Collections Head - Enterprise @
- 2018 -2020 Circle Collections Head @
- 2014 -2018 Zonal Service Manager @
- 2008 -2014 Vertical Head-Customer Experience and Service Assurance @
- 2008 -2008 Vertical Head-Service Marketing @
- 2005 -2008 Zonal Head-Customer Service @
- 2002 -2005 Assistant Manager-Collections @
- 2001 -2002 Customer Care Associate @
Khursheed Ahmad Education
- Dr. Ram Manohar Lohia Avadh University
MBA (Marketing)
1999-2001 - University of Allahabad
Bachelor of Commerce (B.Com.) (Commerce)
1996-1998 - Jumna Christion Collage Allahabad
10+2 (Physics, Chemistry, Maths)
1992-1994 - Jumna Christion Collage Allahabad
10 (Maths)
1990-1992
Khursheed Ahmad Skills
- Telecommunications
- Leadership
- Operations Management
- Service Delivery
- Customer Service
- Teamwork
- Team Management
- Customer Retention
- Customer Lifecycle Management
- Customer Experience
- Channel Partners
- Customer Satisfaction
- Management
- Team Building
- Sales Operations
- Marketing
- Key Account Management
- VAS
- CRM
- Performance Management
Khursheed Ahmad Summary
- Khursheed Ahmad, based in New Delhi, DL, IN, is currently a Customer Retention and Customer Value Management Head - Enterprise at Vodafone Idea Limited. Khursheed Ahmad brings experience from previous roles at Vodafone Idea Limited, Idea Cellular Ltd and Reliance Communications. Khursheed Ahmad holds a 1999 - 2001 MBA in Marketing @ Dr. Ram Manohar Lohia Avadh University. With a robust skill set that includes Telecommunications, Leadership, Operations Management, Service Delivery, Customer Service and more. Khursheed Ahmad has 2 emails and 1 mobile phone numbers on RocketReach.
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