2011 -
2016 Manager, Network Operations Center @ Spectrum Enterprise
2009 -
2011 Sales Operations Manager II @ Spectrum Enterprise
2008 -
2009 Sales Operation Manager I @
2005 -
2008 Broadband Customer Care Manager II @
2000 -
2005 Broadband Customer Care Supervisor @
Khalil Johnson Education
University of Villanova
ITIL Foundation (ITIL Foundation)
2014
-
2014
Anthem College
Bachelor, Business Management (Business Management)
2011
-
2012
Anthem College-Phoenix
Associate's degree, Business Management (Business Management)
2006
-
2007
Khalil Johnson Skills
Telecommunications
Ethernet
Wireless
Call Centers
Broadband
Telephony
Strategy
Computer Network Operations
Network Design
Optical Fiber
MPLS
Call Center
Customer Experience
Process Improvement
Managed Services
LAN-WAN
Operations Management
Network Security
Network Administration
Vendor Management
Security
Wireless Networking
Routing
Data Center
Network Architecture
Network Engineering
Product Development
Fiber Optics
Workforce Management
Recruiting
Forecasting
Strategic Planning
Routers
Switches
Management
Leadership
Team Building
Training
Customer Service
Networking
Co-location
Metro Ethernet
Big Picture View
Data Review
Business Operations
Business Strategy
Coaching
Customer Relationship Management (CRM)
Problem Solving
Creative Problem Solving
VoIP
Cabling
WAN
T1
Troubleshooting
IP
Cisco Technologies
DSL
SIP
SIP Trunking
VPN
Cisco IOS
TCP/IP
Public Speaking
Healthcare
Network Operations
Microsoft Office
Operations
Microsoft Excel
Lan Wan
Co Location
Customer Relationship Management Crm
Customer Relationship Management
Khalil Johnson Summary
Khalil Johnson, based in Charlotte, NC, US, is currently a Director, Enterprise Technical Support at Spectrum Enterprise. Khalil Johnson brings experience from previous roles at Spectrum Enterprise. Khalil Johnson holds a 2014 - 2014 ITIL Foundation in ITIL Foundation @ University of Villanova. With a robust skill set that includes Telecommunications, Ethernet, Wireless, Call Centers, Broadband and more. Khalil Johnson has 1 emails and 1 mobile phone numbers on RocketReach.
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