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Khalid Daqqaq Location
Amman, JO
Khalid Daqqaq Work
Customer Support Lead @ (June 2022 - Present)
Customer Experience Manager @ (November 2021 - May 2022)
Customer Service - Contact Center Operations Manager @ (February 2019 - October 2021)
Operations Manager @ (November 2016 - January 2019)
Workforce Management Specialist @ National Bank of Abu Dhabi (May 2014 - November 2016)
Workforce Management Specialist @ (June 2009 - May 2014)
Khalid Daqqaq Education
Princess Sumaya University for Technology
BS (Management Information Systems, General)
2005-2009
Khalid Daqqaq Skills
Analysis
Business Operations
Call Center
Coaching
Communication
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Digital Media
E-commerce
Employee Relations
Executive Management
Logistics Management
Operations Management
P&L Management
Performance Management
Product Management
Project Management
Project Management Office (PMO)
Project Planning
Social Media
Talent Acquisition
Talent Management
Team Leadership
Telecommunications
Time Management
Training & Development
Microsoft Word
Management
Process Improvement
Microsoft Office
Khalid Daqqaq Summary
Khalid Daqqaq, based in Amman, JO, is currently a Customer Support Lead at Jawaker. Khalid Daqqaq brings experience from previous roles at MakanE, Extensya and National Bank of Abu Dhabi. Khalid Daqqaq holds a 2005 - 2009 BS in Management Information Systems, General @ Princess Sumaya University for Technology. With a robust skill set that includes Analysis, Business Operations, Call Center, Coaching, Communication and more. Khalid Daqqaq has 3 emails on RocketReach.
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