Khaled Rabah Email

Information Technology Operations Manager @ Ministry of Education

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Khaled Rabah Location

Abu Dhabi, United Arab Emirates

Khaled Rabah Work

Information Technology Operations Manager @ (July 2022 - Present)
Technical Manager @ (June 2022 - Present)
Technical Application Manager @ (December 2020 - Present)
ICT Support Supervisor @ (October 2011 - Present)
Application Support Supervisor @ MOE/ESE Project (January 2019 - June 2022)
Application Support Manager @ Emirates School Establishment (January 2019 - June 2022)
Information Technology Service Desk @ (October 2011 - December 2018)
Information Technology Supervisor @ Abu Dhabi Education Council (October 2011 - December 2018)
Technical Support Engineer - du Project @ (January 2011 - October 2011)
Information Technology Engineer @ Computer Network Systems (CNS) – Emirates Integrated Telecommunications (du) (January 2011 - October 2011)
Information Technology Engineer @ CNS – Emirates Integrated Telecommunications Company (January 2011 - October 2011)

Khaled Rabah Education

American University of Science and Technology
Bachelor of Applied Science (B.A.Sc.) (Management Information Systems, General)
2001-2005
American University of Science and Technology
Bachelor's Degree (Management Information Systems, General)

Khaled Rabah Skills

Application Support
Applications Development Management
Business Analysis
CCNA
Cisco Certified Entry Networking Technician (CCENT)
Cisco Technologies
Coaching & Mentoring
Communication
Computer Hardware
Conflict Management
Continuous Improvement
Cross-Functional Team Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analytics
Data Center
Digital Transformation
ERP Implementations
Escalations Management
Feedback Management
Framework Management
High Performance Teams
IT Escalation
IT Management
IT Operations
IT Optimisation
IT Service Management
IT Strategic Planning
ITIL
ITIL Process Implementation
Incident Management
Incident Response
Information Technology
Internal Process Development
KPI Reporting
MOE
Managed Services
Management Information Systems (MIS)
Microsoft Excel
Monitoring Performance
Network Engineering
Operational Efficiency
Operational Excellence
Operational Requirements
Performance Analysis
Performance Improvement
Performance Reporting
Problem Management
Problem Solving
Process Flow Diagrams
Project Management
Project Stakeholder Management
Remote User Support
Root Cause Analysis
SOP Development
Salesforce.com
Service Delivery Management
Service Improvement
Service Improvement Plans
Service-Level Agreements (SLA)
Software Asset Management
Solution-oriented
Strategic Data Analysis
Supervised Learning
Supervisory Skills
TCP/IP
Tableau
Team Coordination
Team Leadership
Teamwork
Technical Application
Technical Support
Technical Training
Training
Troubleshooting
Vendor Management
Windows
Windows 7
Windows Server

Khaled Rabah Summary

Khaled Rabah, based in Abu Dhabi, United Arab Emirates, is currently a Information Technology Operations Manager at Ministry of Education. Khaled Rabah brings experience from previous roles at Ministry of Education, Ministry of Education – UAE, Smartworld and MOE/ESE Project. Khaled Rabah holds a 2001 - 2005 Bachelor of Applied Science (B.A.Sc.) in Management Information Systems, General @ American University of Science and Technology. With a robust skill set that includes Application Support, Applications Development Management, Business Analysis, CCNA, Cisco Certified Entry Networking Technician (CCENT) and more. Khaled Rabah has 2 emails on RocketReach.