Khaled Mostafa Email
Customer Success Senior Manager @ IdealRatings
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Khaled Mostafa Location
- Cairo, Cairo Governorate, EG
Khaled Mostafa Work
- 2023 - now Customer Success Senior Manager @
- 2020 - 2023 Global Project Lead @
- 2018 - 2020 Agile Ambassador, Facilitator, and Trainer @
- 2018 - 2020 Global Networks Project Manager @
- 2016 - 2018 Service Transition Manager (Networks Project Manager) @
- 2016 - 2016 Microsoft and Hugo Boss Incident Management SPOC. @
- 2015 - 2016 Team Lead @
- 2014 - 2015 Shift Lead @
- 2013 - 2014 Networks Engineer (Incident Management Specialist) @
- 2013 - 2013 Networks Engineer @ Internal Trade Development Authority,ITDA
- 2012 - 2013 CSR @
Khaled Mostafa Education
- Higher Technological Institute
Bachelor’s Degree (Electrical, Electronics and Communications Engineering)
2005 - 2012
Khaled Mostafa Skills
- Call Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Team Leadership
- Microsoft Office
- Team Management
- Management
- Microsoft Excel
- Technical Support
- Troubleshooting
- Workforce Management
- computer networks
- Data Center
- Leadership
- Networking
- Teamwork
- Telecommunications
- Cisco Systems Products
- Project Management
- Project Planning
- Pre Sales
- Integration
- Service Delivery
- Software Documentation
- PMP
- Business Process
- Business Analysis
- Business Intelligence
- CRM
- Program Management
- ERP
Khaled Mostafa Summary
- Khaled Mostafa, based in Cairo, Cairo Governorate, EG, is currently a Customer Success Senior Manager at IdealRatings. Khaled Mostafa brings experience from previous roles at _VOIS and Orange Business Services. Khaled Mostafa holds a 2005 - 2012 Bachelor’s Degree in Electrical, Electronics and Communications Engineering @ Higher Technological Institute. With a robust skill set that includes Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Team Leadership and more. Khaled Mostafa has 1 emails on RocketReach.
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