Khaled Elsarrag Email
Customer Experience Manager @ iStoria
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Khaled Elsarrag Location
- New Cairo City, Cairo Governorate, EG
Khaled Elsarrag Work
- Customer Experience Manager @ (November 2024 - Present)
- Customer Service Team Lead @ (March 2023 - November 2024)
- Assistant Operation Manager @ (January 2020 - September 2022)
- Assistant Contact Center Manager @ (July 2017 - January 2020)
- Contact Center Supervisor @ (March 2015 - July 2017)
- Second Line Support @ (August 2012 - March 2015)
Khaled Elsarrag Education
- Faculty of commerce, Ain Shams University
Bachelor's degree (Accountant)
Khaled Elsarrag Skills
- Technological Innovation
- Professional Skills
- Operations
- Time Management
- Customer Relationship Management (CRM)
- Performance Improvement
- Analytics
- Communication
- Leadership
- Customer Success
- Operations Management
- Client Relations
- Coaching
- Contact Center Management
- Analytical Skills
- Intercultural Communication
- E-Commerce
- Microsoft Office
- Customer Experience Management
- Problem Solving
- Customer Service
- Teamwork
- Contact Centers
- Reporting
- Microsoft Excel
- English
- Arabic
- Data Analysis
Khaled Elsarrag Summary
- Khaled Elsarrag, based in New Cairo City, Cairo Governorate, EG, is currently a Customer Experience Manager at iStoria. Khaled Elsarrag brings experience from previous roles at Zedny Educational Services, dryve, Huawei Consumer Egypt and Teleperformance Egypt. Khaled Elsarrag holds a Bachelor's degree in Accountant @ Faculty of commerce, Ain Shams University. With a robust skill set that includes Technological Innovation, Professional Skills, Operations, Time Management, Customer Relationship Management (CRM) and more. Khaled Elsarrag has 2 emails on RocketReach.
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