Keystroke POS Information

Specialized Business Solutions (SBS), incorporated in California in 1988, is dedicated to providing software and related services for transaction-intensive businesses in the retail, wholesale, and service sectors. SBS is the software developer and publisher of Keystroke Advanced POS, Keystroke Point Of Sale, and Digital Sign Controller. SBS has two permanent office locations. The Research & Development office, in Long Beach, California, is where most of the product development, software programming/testing, and Dealer program management takes place. The R&D office also handles some technical support services. The majority of the SBS staff works in the Sales and Service office located in Dillon, Colorado. This office provides most of our service activities, including sales, marketing, technical support, and shipment of software systems, updates and product information. The entire staff at SBS takes great pride in not only publishing quality software, but also in our ability to provide prompt and friendly service to our customers. Rather than relying on pushy sales tactics, our success is driven by the loyalty of our customers who appreciate our honest approach to doing business. One unique aspect of SBS is that when you call, an actual person (not an automated phone system) answers the phone, and that person can usually assist you immediately. This is true for both sales and technical support calls. In fact, although we have separate toll-free numbers for sales and support calls, they ring in on the same set of phone lines and are answered by the same people. Our sales and technical support staff are one and the same group of people. They are not paid commissions, which means that they will not make inflated promises just to make a sale.