Kevin Worrell Email & Phone Number
Vice President Sales Operations (formerly Caring) @ SilverAssist
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Kevin Worrell Location
- Orlando, FL, US
Kevin Worrell Work
- Vice President Sales Operations (formerly Caring) @ (November 2025 - Present)
- Head of Digital Customer Service Operations and Strategy @ (August 2024 - November 2025)
- Senior Director, Customer Support and Operations @ (July 2022 - October 2023)
- Vice President, Student Enrollment Management @ (January 2019 - January 2021)
- VP, Customer Service Delivery, Operations @ (January 2017 - January 2019)
- AVP, Nonstandard Auto and Powersports Services @ (January 2013 - January 2017)
- AVP, Personal Lines Service Center (PLSC) @ (January 2012 - January 2013)
- Staff Operations Director, Customer Service and Sales Solutions (CSSS) @ (January 2010 - January 2012)
- Staff Operations Director, Customer Choice Distribution (CCD) @ (January 2009 - January 2010)
- Project Director, Sales Delivery @ (January 2006 - January 2009)
- Senior Consultant @ (January 2005 - January 2006)
- Call Center Manager @ (January 2003 - January 2005)
Kevin Worrell Education
- University of Phoenix
Bachelor of Business Administration - BBA
- Weatherhead School of Management at Case Western Reserve University
Master of Business Administration - MBA
Kevin Worrell Skills
- Account Management
- Associate Engagement
- Budgeting
- Building Relationships
- Business Analysis
- Business Process
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Center Strategy
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Cultural Transformation
- Customer Retention
- Customer Satisfaction
- Customer Service
- Direct Sales
- Enrollment Management
- Executive Level Management
- Executive Management
- General Insurance
- Global Cross-Functional Team Leadership
- Insurance
- Leadership
- Leadership Development
- Management
- Operational Efficiency
- Operational Excellence
- Operations Improvement
- Operations Management
- Organizational Effectiveness
- People Leadership
- Performance Improvement
- Performance Management
- Process Improvement
- Program Management
- Property & Casualty Insurance
- Risk Management
- Sales
- Sales Management
- Sales Operations
- Service Delivery
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Training
- Transformational Leadership
- Vendor Management
- Business Development
- Microsoft Word
- Microsoft Excel
- Cross Functional Team Leadership
- Property And Casualty Insurance
- Research
Kevin Worrell Summary
- Kevin Worrell, based in Orlando, FL, US, is currently a Vice President Sales Operations (formerly Caring) at SilverAssist. Kevin Worrell brings experience from previous roles at National Debt Relief, LLC, DreamBox Learning, Pearson and Berkley One (a Berkley Company). Kevin Worrell holds a Bachelor of Business Administration - BBA @ University of Phoenix. With a robust skill set that includes Account Management, Associate Engagement, Budgeting, Building Relationships, Business Analysis and more. Kevin Worrell has 2 emails and 1 mobile phone numbers on RocketReach.
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