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Kevin Sturm Location
Washington, DC, US
Kevin Sturm Work
Founder and Leadership Coach @ Game On Coaching (November 2019 - Present)
Vice President Operations | VP Customer Service | North America | Lead and Develop: 175+ Employees @ IBA (May 2015 - November 2019)
Vice President of Operations | VP Engineering | Operational Leadership | Lead and Develop 70+ Employees @ (April 2013 - April 2015)
General Manager | COO | P and L | Operations | Service Delivery | Customer Experience | B2B | SaaS @ ECP (February 2006 - March 2013)
VP of Service Delivery | Operational Excellence | Boost Efficiency, Market Share, Revenue and Profit @ (September 2005 - February 2006)
Director of Service Delivery @ Primus Telecommunications, Inc. (January 2002 - January 2005)
Operations Consultant @ (September 2002 - January 2003)
VP of Service Delivery @ Cambrian Communications (February 2002 - July 2002)
Operations Service Delivery Consultant @ (November 2001 - March 2002)
Vice President of Service Delivery @ Pathnet Telecommunications (September 2000 - July 2001)
Operations Director @ MCI (January 1997 - January 2000)
Director @ NYNEX (April 1984 - August 1997)
Kevin Sturm Education
New York University - Polytechnic School of Engineering 1987-1989
United States Military Academy at West Point 1975-1979
Eden Central High School 1970-1975
Kevin Sturm Skills
Program Management
Telecommunications
Leadership
Project Management
Operations Management
Strategic Planning
Start-ups
Change Management
Business Process Improvement
Vendor Management
Integration
Business Analysis
Enterprise Content Management
Cloud Computing
Product Management
Managed Services
Professional Services
Financial Analysis
Customer Experience
Continuous Improvement
Voice over IP (VoIP)
Quality Management
Safety Management
Enterprise Software
Contract Negotiation
Team Building
Team Leadership
Cross-functional Team Leadership
Customer Service
Personnel Management
Communication
Talent Management
Provisioning
Executive Leadership
Operational Excellence
Coaching & Mentoring
Management Consulting
Customer Relationship Management (CRM)
Business Transformation
Operational Efficiency
Turnaround Strategy
IT Project & Program Management
Regulatory Compliance
Revenue & Profit Growth
P&L Management
Software as a Service (SaaS)
Service Delivery
Business Solutions Development
Customer Retention
Commercial Acumen
Process Improvement
Management
VoIP
Process Engineering
Inspiring People
SaaS
Call Center
Consulting
Cross Functional Team
Business
Sales
User Experience
Start Ups
Solutions
Operations
Entrepreneurship
Marketing
Business Process
Cross Functional Team Leadership
Enterprise Content
Customer Relationship Management Crm
Net
Cost
Document Conversion
Driving
Customer Support
Revenue
Reality
CRM
Initiation
Human Resources
Revenue and Profit Growth
Ecp
Entry
Arena Simulation Software
Business Services
Cell
Utilization
IT Consulting
In Services
Budgeting
Hearing
Characteristics
Teamwork
It Project and Program Management
P&l
World Class
Perspective
Content Management
Software as a Service Saas
Delivers
Oak
Income
Responsibility
Long Haul
New Services
Business Planning
Voice Over Ip Voip
Decision Making
Culture
Coaching and Mentoring
Delivery
Voice Over Ip
Software as a Service
Customer Relationship Management
Kevin Sturm Summary
Kevin Sturm, based in Washington, DC, US, is currently a Founder and Leadership Coach at Game On Coaching. Kevin Sturm brings experience from previous roles at IBA, Allied Telecom Group, ECP and Startec Global Communications. Kevin Sturm holds a 1987 - 1989 New York University - Polytechnic School of Engineering. With a robust skill set that includes Program Management, Telecommunications, Leadership, Project Management, Operations Management and more. Kevin Sturm has 3 emails and 3 mobile phone numbers on RocketReach.
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