Customer Support Team Lead @ (August 2025 - Present)
Senior Customer Support Specialist @ (September 2024 - August 2025)
Manager, Customer Support @ (May 2022 - March 2023)
Product Expert @ (March 2021 - May 2022)
Contributor and Editor @ (February 2022 - March 2023)
Managing Editor @ (October 2017 - June 2022)
Manager, Innovative Capabilities @ (November 2018 - August 2019)
Manager, Community Operations and Programming @ (September 2014 - November 2018)
Senior Specialist, Community Operations and Programming @ (January 2013 - September 2014)
CORE UK Operations Specialist @ (January 2012 - December 2012)
Senior CORE Associate @ (February 2011 - January 2012)
CORE Associate @ (October 2009 - February 2011)
Kevin Morin Education
Peabody High School
Kevin Morin Skills
Presentation Development
Training Delivery
Survey Methodology
Net Promoter Score
Customer Journeys
Customer Satisfaction (CSAT)
Customer Journey Mapping
Critical Thinking
Business Process Improvement
Resource Management
Key Performance Indicators
Coaching
Microsoft Excel
Microsoft PowerPoint
Time Management
Change Management
Customer Service Management
Delegation
Quality Assurance
Documentation
Zendesk
Jira
Customer Service
Leadership
Customer Success
Problem Solving
Analytical Skills
Presentations
Presentation Skills
Customer Satisfaction
Solution-oriented
Storytelling
Editing
Oral Communication
Professional Writing
Story
Soccer
Journalism
Easily Adaptable
Sports Writing
Communication
Customer Insight
Recruiting
Training
Research
Microsoft Office
Data Analysis
Marketing Research
Quantitative Research
Survey Design
Process Improvement
Consumer Behaviour
Market Research
Kevin Morin Summary
Kevin Morin, based in Seattle, WA, US, is currently a Co-Founder at Newstalgia Productions. Kevin Morin brings experience from previous roles at Wistia and Klaviyo. Kevin Morin holds a Peabody High School. With a robust skill set that includes Presentation Development, Training Delivery, Survey Methodology, Net Promoter Score, Customer Journeys and more. Kevin Morin has 2 emails and 2 mobile phone numbers on RocketReach.
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