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Kevin McVey Location
South Jordan, UT, US
Kevin McVey Work
2018 -now Director Global WFM @
2016 -now Collections Workforce Management - Group Manager @
2016 -now VP @
2014 -2016 Manger Workforce Management @
2009 -2014 Director Global Workforce Management @
2004 -2009 FVP @
2001 -2004 Director Workforce Management @
1997 -2001 Manager WFM @ Sprint PCS
1997 -2001 Manager WFM @ Sprint
1988 -1997 Manager WFM @
Kevin McVey Education
Iowa State University 1982-1986
Iowa State University
Bachelor of Science (B.S.)
Kevin McVey Skills
Customer Experience
Leadership
Process Improvement
Operations Management
Outsourcing
Forecasting
Management
Customer Satisfaction
Strategic Planning
Call Centers
Leadership Development
Call Center
Service Delivery
Vendor Management
Workforce Management
Sales
Executive Management
Offshoring
Employee Benefits
Credit Cards
Strategy
Customer Service
Contact Centers
Credit
Business Analysis
Public Speaking
Microsoft Word
Microsoft Excel
Kevin McVey Summary
Kevin McVey, based in South Jordan, UT, US, is currently a Director Global WFM at InterContinental Hotels Group (IHG®). Kevin McVey brings experience from previous roles at JPMorgan Chase & Co., American Home Shield and PayPal. Kevin McVey holds a 1982 - 1986 Iowa State University. With a robust skill set that includes Customer Experience, Leadership, Process Improvement, Operations Management, Outsourcing and more. Kevin McVey has 5 emails and 3 mobile phone numbers on RocketReach.
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