Kevin Kitch Email & Phone Number
SVP Operations Support @ Convey Health Solutions
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Kevin Kitch Location
- McKinney, TX, US
Kevin Kitch Work
- SVP Operations Support @ (July 2014 - Present)
- Vice President, Global Workforce Management (WFM) @ (January 2013 - July 2014)
- Consultant @ (April 2012 - January 2013)
- Vice President, Global Workforce Management (WFM) @ Stream Global Services (January 2009 - April 2012)
- Manager, Workforce Forecasting and Scheduling @ (October 2005 - December 2008)
- Resource Planning and Forecasting Manager @ Stream International (March 1997 - October 2005)
Kevin Kitch Skills
- Negotiation
- Business Strategy
- Sales
- Employee Relations
- Temporary Placement
- Business Development
- Service Level Agreements
- Contact Centers
- Call Center
- eWFM
- IEX
- BPO
- Workforce Management
- Operations Management
- Forecasting
- Outsourcing
- Process Improvement
- CRM
- Inbound Marketing
- Customer Experience
- Business Process Improvement
- Call Center Development
- Call Centers
- Capacity Planning
- Change Management
- Customer Satisfaction
- Leadership
- Management
- Offshoring
- Performance Management
- SLA
- Service Delivery
- Strategy
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Vendor Management
- Relationship Management
- Support
- Operations
- Marketing
- Business Process
- Operations Support
- Training
Kevin Kitch Summary
- Kevin Kitch, based in McKinney, TX, US, is currently a SVP Operations Support at Convey Health Solutions. Kevin Kitch brings experience from previous roles at Sutherland Global Services, Bellsystem24, Inc, Stream Global Services and Telvista. With a robust skill set that includes Negotiation, Business Strategy, Sales, Employee Relations, Temporary Placement and more. Kevin Kitch has 1 emails and 7 mobile phone numbers on RocketReach.
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