Kevin Helms Email & Phone Number
Manager of Support Operations @ AICPA
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Kevin Helms Location
- Holly Springs, NC, US
Kevin Helms Work
- Manager of Support Operations @ (July 2015 - Present)
- Regional Support Desk Manager @ (December 2014 - March 2015)
- Director of Customer Success and Technical Support @ (October 2012 - November 2014)
- Manager, Customer Services @ NetBoss Technologies Inc. (September 2010 - January 2012)
- Supervisor, Customer Support @ (August 2006 - September 2010)
- Lead Support Engineer @ (August 2005 - August 2006)
- Senior Support Engineer @ (January 2002 - August 2005)
- Support Engineer @ (January 2000 - January 2002)
- Field Implementation (Integration) Engineer @ (May 1999 - January 2000)
Kevin Helms Education
- Florida Institute of Technology
Master of Science (Computer Engineering)
- Florida Institute of Technology
Bachelor of Science (Computer Engineering)
Kevin Helms Skills
- Leadership
- Team Building
- Rhcsa
- Performance Measurement
- Requirements Analysis
- ITIL
- Windows
- Customer Satisfaction
- Global Management
- Troubleshooting
- Telecommunications
- Process Improvement
- Informix
- Visio
- Oracle
- Red Hat Linux
- SNMP
- Oracle SQL
- Microsoft Office
- Budgeting
- Matrix Management
- PostgreSQL
- Professional Services
- Risk Management
- Oracle 9i
- Testing
- Element Management Systems
- Business Process
- Nms/Ems
- Network Administration
- Product Management
- MS Project
- Enterprise Software
- Technical Support
- Solaris
- SQL
- Budgets
- SaaS
- Management
- RHCE
- Project Management
- Software Development Life Cycle
- Problem Solving
- PMP
- Software Development
- Unix
- Cloud Computing
- Integration
- CRM
Kevin Helms Summary
- Kevin Helms, based in Holly Springs, NC, US, is currently a Manager of Support Operations at AICPA. Kevin Helms brings experience from previous roles at Qlik, Samanage, NetBoss Technologies Inc. and NetBoss Technologies, Inc. (formerly Aviat Networks). Kevin Helms holds a Master of Science in Computer Engineering @ Florida Institute of Technology. With a robust skill set that includes Leadership, Team Building, Rhcsa, Performance Measurement, Requirements Analysis and more. Kevin Helms has 3 emails and 1 mobile phone numbers on RocketReach.
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