Kevin Hamlett Email & Phone Number
Director, Contact Center and Help Desk Operations @ Georgia Department of Driver Services
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Kevin Hamlett Location
- Smyrna, GA, US
Kevin Hamlett Work
- 2014 -now Director, Contact Center and Help Desk Operations @
- 2012 -2014 Program Director - Contact Center Operations @ Governor's Office of Consumer Protection
- 2008 -2012 Director - Customer Service Operations @ Georgia Division of Family and Children Services
- 2003 -2005 Vice President - Contact Center Operations @
- 2000 -2003 Director - International Data and Internet Services @
Kevin Hamlett Education
- Caldwell University
Bachelor of Business Administration (BBA)
1992-1996
Kevin Hamlett Skills
- Vendor Management
- Program Management
- Call Center
- Process Improvement
- Team Building
- Strategic Planning
- Change Management
- Project Management
- Leadership Development
- Telecommunications
- Coaching
- Leadership
- Business Analysis
- Cross-functional Team Leadership
- Performance Management
- Budgets
- Team Leadership
- RFP
- Project Planning
- Operations Management
- Call Centers
- Training
- Six Sigma
- Management
- Contract Negotiation
- Analysis
- CRM
- Policy
- Strategy
- Business Process Improvement
- Management Consulting
- Government
- Contract Management
- Organizational Development
- Business Development
- Software Documentation
- Sales
- Cross Functional Team Leadership
- Microsoft Office
- Microsoft Excel
Kevin Hamlett Summary
- Kevin Hamlett, based in Smyrna, GA, US, is currently a Director, Contact Center and Help Desk Operations at Georgia Department of Driver Services. Kevin Hamlett brings experience from previous roles at Governor's Office of Consumer Protection, Georgia Division of Family and Children Services, The Provident Bank and AT&T. Kevin Hamlett holds a 1992 - 1996 Bachelor of Business Administration (BBA) @ Caldwell University. With a robust skill set that includes Vendor Management, Program Management, Call Center, Process Improvement, Team Building and more. Kevin Hamlett has 1 emails and 3 mobile phone numbers on RocketReach.
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