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Kevin Eves Location
Wallasey, GB
Kevin Eves Work
Operations Manager @ (February 2016 - Present)
Business Manager @ (February 2016 - Present)
Customer Servicing Team Manager @ (February 2014 - February 2016)
Team Leader, Third Party Capture @ (November 2012 - February 2014)
Customer Services Officer @ (August 2010 - November 2012)
Team Manager @ (March 2006 - July 2009)
Team Leader @ (March 2005 - March 2006)
Team Manager @ (August 2003 - March 2005)
Team Leader @ Consus Integrated Communication (previously named Park Online) (September 2002 - August 2003)
Kevin Eves Education
Institute of Leadership & Management
Advanced Apprenticeship (Management)
2014-2015
Birkenhead Sixth Form College
A Level (History and Psychology)
1996-1998
The Mosslands School
10 GSCE (Various)
1992-1997
The Mosslands School 1992-1997
Mosslands School 1991-1996
Kevin Eves Skills
Team Leadership
Team Management
Contact Centers
Call Center
Banking
Insurance
Recruiting
Interviews
Process Improvement
Performance Management
Customer Experience
Leadership
Call Centers
Team Building
Teamwork
Retail Banking
Reports
Appraisals
Problem Solving
Customer Service
Employee Engagement
Coaching
Workforce Management
Performance Improvement
Key Performance Indicators
Resource Management
Process Management
Operations Management
Stakeholder Management
Back Office
Management
Risk Management
Financial Services
Business Process Improvement
Analysis
Project Coordination
Service Delivery
Change Management
Services
Motivation
Sales
Lead Generation
CRM
Cross Selling
General Insurance
Claims Management
BPO
Third Party Claims
Training
FSA
Auto Theft
Sla
Exceeding Targets
Business Development
Complaint Management
Quality Auditing
People Development
Kevin Eves Summary
Kevin Eves, based in Wallasey, GB, is currently a Operations Manager at Santander UK. Kevin Eves brings experience from previous roles at Santander UK, Direct Line Group and HSBC. Kevin Eves holds a 2014 - 2015 Advanced Apprenticeship in Management @ Institute of Leadership & Management. With a robust skill set that includes Team Leadership, Team Management, Contact Centers, Call Center, Banking and more. Kevin Eves has 3 emails on RocketReach.
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