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Kevin Aic Location
San Antonio, TX, US
Kevin Aic Work
Director of Claims Learning and Development @ (October 2019 - Present)
Claims Process Owner-Roadside and Tow @ (February 2019 - October 2019)
Business Risk and Controls-Reporting, Data and Analytics Leader @ (July 2018 - February 2019)
Executive Director and Director of Quality Assurance @ (March 2014 - July 2018)
Director of Performance Consultancy @ (March 2011 - March 2014)
Director-Enterprise Call Quality and Coaching @ (November 2009 - March 2011)
Claims Service Director-Auto Total Loss and Auto Theft and Fire @ (January 2008 - November 2009)
Claims Service Director-Subrogation @ (January 2007 - January 2008)
Claims Service Manager (Property, Auto, Injury) @ (November 2002 - January 2007)
Intermediate Loss Manager @ (July 1996 - November 2002)
Parole Officer @ (July 1994 - July 1996)
Kevin Aic Education
Sam Houston State University
Bachelor's degree
Kevin Aic Skills
Management
Process Improvement
Leadership
Team Building
Business Analysis
Customer Service
Cross-functional Team Leadership
Project Management
Call Centers
Risk Management
Strategic Planning
Business Process Improvement
Change Management
Coaching
Quality Assurance
Performance Management
Insurance
Operations Management
Team Leadership
Training
Kevin Aic Summary
Kevin Aic, based in San Antonio, TX, US, is currently a Director of Claims Learning and Development at USAA. Kevin Aic brings experience from previous roles at USAA. Kevin Aic holds a Bachelor's degree @ Sam Houston State University. With a robust skill set that includes Management, Process Improvement, Leadership, Team Building, Business Analysis and more. Kevin Aic has 1 mobile phone numbers on RocketReach.
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