Kéva Marthiens Email
E-commerce Executive and Customer Care - Experience Specialist @ Evidens de Beauté
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Kéva Marthiens Location
- Villiers-sur-Marne, FR
Kéva Marthiens Work
- E-commerce Executive and Customer Care - Experience Specialist @ (August 2023 - Present)
- Customer Success Manager - Bootcamp @ (April 2026 - May 2026)
- Responsable Digitale and Succès Client B2B @ (September 2020 - August 2023)
- Co-fondateur @ (September 2021 - September 2022)
- Community Manager and Hôtesse d’Accueil @ (March 2021 - March 2021)
- Conseillère en image @ (January 2020 - June 2020)
- Assistante E-commerce and Chargée du Service Client @ (June 2019 - December 2019)
- Superviseure équipe @ (April 2017 - October 2018)
- Stagiaire webmarketing @ Agence Modroom (January 2018 - April 2018)
Kéva Marthiens Education
- IIM Digital School
Master (Digital Communication and Media/Multimedia)
2020-2022 - UQAM | Université du Québec à Montréal
Licence (Fashion Merchandising)
2015-2019 - Lycée Edouard Branly
Baccalauréat général (Section L)
2013-2015
Kéva Marthiens Skills
- Administration
- Adobe Illustrator
- Adobe Photoshop
- Amélioration des processus
- Anglais
- Bon relationnel
- Canva
- ClickUp
- Communication sur les réseaux sociaux
- Conception de logo
- Conception site
- Conseil en image
- Développement de produits
- E-commerce
- Email marketing
- Esprit créatif
- Expérience client
- Fastmag
- Fidélisation
- Fondamentaux Saas
- Gestion de la relation client (CRM)
- Gestion de l’attrition
- Gestion de projet
- Gestion support ticketing
- Identité visuelle
- Logiciel en tant que Service (SaaS)
- Magento
- Marketing digital
- Marketing en ligne
- Marketing sur les réseaux sociaux
- Mercanet
- Merchandising
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Net Promoter Score
- Optimisation des processus
- PrestaShop
- Publicité en ligne
- Reduction churn
- Représentants de service client
- Réseaux sociaux
- SAP ERP
- Satisfaction client
- Sens de l'écoute
- Sens de l’organisation
- Service client
- Service clientèle
- Shopify
- Support client
- Systèmes de gestion de contenu (CMS)
- Travail d’équipe
- Télétravail
- Upselling et Cross-selling
- Vente
- Ventes directes
- Zendesk
Kéva Marthiens Summary
- Kéva Marthiens, based in Villiers-sur-Marne, FR, is currently a E-commerce Executive and Customer Care - Experience Specialist at EviDenS de Beauté. Kéva Marthiens brings experience from previous roles at Kare, Les Artistes Paris, Digigreen and EDUNIVERSAL EEA. Kéva Marthiens holds a 2020 - 2022 Master in Digital Communication and Media/Multimedia @ IIM Digital School. With a robust skill set that includes Administration, Adobe Illustrator, Adobe Photoshop, Amélioration des processus, Anglais and more. Kéva Marthiens has 1 emails on RocketReach.
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Kéva Marthiens
E-commerce Executive and Customer Care - Experience Specialist
Villiers-sur-Marne, FR
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