Kerry Dyer Email
Head of Operations @ Echelon Fitness
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Kerry Dyer Location
- United Kingdom
Kerry Dyer Work
- Head of Operations @ (June 2025 - Present)
- Customer Service and Continuous Improvement Manager @ (July 2021 - Present)
- Duty Consultant and Business Change Lead @ Arcadia Group Ltd (September 2019 - April 2020)
- Operations Manager, Customer Experience @ (January 2012 - April 2019)
- Implementation Manager, Contact Handling @ (April 2010 - January 2012)
- Project Manager, Contact Handling @ (September 2009 - April 2010)
- Section Manager, Call Centre @ (March 2006 - August 2009)
- Various Section Manager Roles @ (July 2001 - March 2006)
- Various Selling Roles @ (September 1997 - July 2001)
- Various Customer Facing and Cash Handling Roles @ (January 1994 - September 1997)
- Various Customer Facing and Cash Handling Roles @ (June 1992 - October 1994)
Kerry Dyer Skills
- Call Center Development
- Change Management
- Coaching
- Complaint Investigations
- Complaint Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Management
- Merchandising
- Multi-channel Retail
- People Development
- Performance Management
- Retail
- Root Cause Analysis
- Sales
- Store Management
- Team Leadership
- Team Management
- Time Management
- Visual Merchandising
Kerry Dyer Summary
- Kerry Dyer, based in United Kingdom, is currently a Head of Operations at Echelon. Kerry Dyer brings experience from previous roles at Echelon, Arcadia Group Ltd and John Lewis & Partners. With a robust skill set that includes Call Center Development, Change Management, Coaching, Complaint Investigations, Complaint Management and more. Kerry Dyer has 2 emails on RocketReach.
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