Kenya Casas Email
Director of Customer Support @ SoLo Funds
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Kenya Casas Location
- Mexico City, Mexico
Kenya Casas Work
- 2022 -now Director of Customer Support @
- 2021 -2022 PMO Manager Excellence @
- 2017 -2021 Manager @
- 2012 -2017 Operations Manager Service Delivery @
- 2011 -2012 English Teacher @
Kenya Casas Education
- Instituto Politécnico Nacional 2021-2024
Kenya Casas Skills
- Customer Experience Design
- Payroll Processing
- Performance Metrics
- Team Performance
- Google Sheets
- Performance Dashboards
- Presentations
- Voice of the Customer
- Reporting & Analysis
- KYC Verification
- Key Performance Indicators
- Problem Solving
- People Management
- Teamwork
- P2P
- Customer Experience Management
- Multitasking
- Strategy
- Presentation Skills
- Customer Loyalty
- B2C
- Team Management
- Recruiting
- Workforce Planning
- Incentives
- Coaching
- Operations Management
- Staff Development
- Training
- PMO
- Teaching
- Sales
- Manager
- Quality Assurance
- Debt Collection
- Customer Retention
- Customer Satisfaction
- Customer Service
- FinTech
- Data Analysis
- Mejora de procesos
- Dirección
- Gestión de proyectos
- Integración
- Liderazgo de equipos
- Leadership
- Management
- Education
- English
Kenya Casas Summary
- Kenya Casas, based in Mexico City, Mexico, is currently a Director of Customer Support at SoLo Funds. Kenya Casas brings experience from previous roles at Kavak.com, AT&T, TTEC and HARMON HALL. Kenya Casas holds a 2021 - 2024 Instituto Politécnico Nacional. With a robust skill set that includes Customer Experience Design, Payroll Processing, Performance Metrics, Team Performance, Google Sheets and more. Kenya Casas has 1 emails on RocketReach.
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