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Kent Pedersen Location
Säffle, SE
Kent Pedersen Work
Technical Support Engineer @ (August 2025 - Present)
Technical Support Specialist @ (August 2023 - July 2025)
Cloud Architect | Head of IT and Hosting Support @ (December 2021 - June 2023)
Maintenance Specialist @ (December 2020 - November 2021)
Commercial FaaS @ (July 2020 - December 2020)
Founder @ Kent IT | IT Managed Systems (January 2012 - May 2020)
IT Support Technician | Outsourced @ (November 2009 - November 2011)
Workshop IT Technician | IT Support @ (January 2008 - November 2009)
IT Assistant @ (January 2006 - July 2006)
Kent Pedersen Education
Studieskolen | Copenhagen, Denmark 2007-2007
Boston College
IT (Information Technology)
2004-2006
Kent Pedersen Skills
Account Management
Acronis
Active Directory
All of the above
Amazon Web Services (AWS)
Artificial Intelligence (AI) and Machine Learning (ML)
CCTV Installation
Cloud Computing Fundamentals
Cloud Cost Management and Governance
Cloud Solution Architecture
Compliance and Data Protection
Confluence
Customer Experience
Customer Facing
Customer Journeys
Customer Relationship Management (CRM)
Customer Support
Customer Support Specialist
Cybersecurity
Data Analytics and Visualization
Data Management
Data Management and Relational Databases
Data Recovery
Desktop Support
DevOps
Effective Communication
FAAS
Farmboard
Google Cloud Platform (GCP)
Grafana
Helpdesk support
Helpful Attitude
IT Consulting
IT Operations
IT Support Specialist
Identity and Access Management (IAM)
Incident Management
Intelligent Automation
Internet Information Services (IIS)
Internet of Things (IoT)
Jira
Loki
Mac & PC platforms
Microsoft Azure
Microsoft Certified Systems Administrator (MCSA)
Microsoft SQL Server
Office 365
Office 365 Administration
Operating Systems
Positive service-oriented attitude
Postman API
Problem Solving
Prometheus.io
REST APIs
Remote Desktop
Remote User Support
Results Driven
Security and Identity Management
Service Desk
Software Development Specialist
Software Observability
Software as a Service (SaaS)
Team Player
Technical Support
Technical Support Specialist
Technical Troubleshooting
Technical debugging
Troubleshooting
Virus Removal
Web Hosting
Windows Server
cloud resource management
emotional resilience
Kent Pedersen Summary
Kent Pedersen, based in Säffle, SE, is currently a Technical Support Engineer at Grafana Labs. Kent Pedersen brings experience from previous roles at Ingrid, Staun&Stender and INFARM. Kent Pedersen holds a 2007 - 2007 Studieskolen | Copenhagen, Denmark. With a robust skill set that includes Account Management, Acronis, Active Directory, All of the above, Amazon Web Services (AWS) and more. Kent Pedersen has 1 emails on RocketReach.
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