Kenosha Davis Email & Phone Number
Workforce Management Specialist @ BCD Travel
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Kenosha Davis Location
- Leesburg, GA, US
Kenosha Davis Work
- Workforce Management Specialist @ (August 2024 - Present)
- Workforce Management Analyst @ (July 2024 - Present)
- Workforce Management Analyst @ (January 2022 - August 2024)
- Workforce Management Clerk @ (May 2016 - December 2021)
- Workforce Management Analyst @ (May 2016 - August 2019)
- Technical Support Team Lead @ Kelly Services | Apple Account (January 2015 - November 2015)
- Technical Support Team Lead @ (December 2014 - November 2015)
Kenosha Davis Education
- Strayer University
Bachelor of Business Administration (Human Resources Management/Personnel Administration, General)
2023-2025 - Strayer University
Bachelor of Arts - BA (Business Administration, Management and Operations)
2023-2025 - University of Arkansas Grantham
Bachelor of Business Administration - BBA (Business Administration and Management, General)
2020-2024 - Ivy Tech Community College
Bachelor of Business Administration (B.B.A.) (Computer Science)
2014-2018 - Strayer University
Master of Science (Project Management)
Kenosha Davis Skills
- ADP Payroll
- Administration
- Analysis Reports
- Attention to Detail
- Business Analysis
- Business Process
- Business Process Improvement
- Call Center Administration
- Call Routing
- Can Do Approach
- Change Management
- Collaborative Problem Solving
- Communication
- Contact Centers
- Creative Problem Solving
- Critical Thinking
- Cross-functional Collaborations
- Customer Experience
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Success
- Customer Support
- Data Validation
- Document Management
- Documentation
- Forecasting
- Government
- Headcount Management
- IEX
- IEX Total View
- Industrial Cleaning
- Interpersonal Skills
- Leadership
- LinkedIn Learning
- Meeting Facilitation
- Microsoft Excel
- Microsoft Power BI
- Multitasking
- NICE Call Recording
- New Hires
- Operational Requirements
- Operational Strategy
- Operations
- Operations Management
- Optimization
- Organization Skills
- Organizational Development
- Organizational Effectiveness
- Performance Management
- Pivot Tables
- Presentation Skills
- Presentations
- Problem Solving
- Process Redesign
- Professional Skills
- Project Coordination
- Project Implementation
- Project Management
- Project Planning
- Project Reporting
- RTA
- Real-time Monitoring
- Reporting & Analysis
- Resource Coordination
- Retail
- Sales
- Service Levels
- Service-Level Agreements (SLA)
- Shrinkage
- Soft Skills
- Stakeholder Management
- Team Leadership
- Teamwork
- Time Management
- Troubleshooting
- WebEx
- Workflow Management
- Workforce Management
- Workforce Planning
- Written Communication
- eWFM
Kenosha Davis Summary
- Kenosha Davis, based in Leesburg, GA, US, is currently a Workforce Management Specialist at BCD Travel. Kenosha Davis brings experience from previous roles at BCD Travel, Ferguson and CONDUENT INC. Kenosha Davis holds a 2023 - 2025 Bachelor of Business Administration in Human Resources Management/Personnel Administration, General @ Strayer University. With a robust skill set that includes ADP Payroll, Administration, Analysis Reports, Attention to Detail, Business Analysis and more. Kenosha Davis has 3 emails and 2 mobile phone numbers on RocketReach.
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