Kenny Lang's Location
Glasgow, GB
Kenny Lang's Work
- Senior Manager - Service Improvements @ Hargreaves Lansdown
- Channel Strategy and Experience Manager @ The Student Loans Company
- Customer Interaction Routing Manager @ Three UK
- Contact Centre Development Consultant @ Three UK
- Product Owner - Self Service and Natural Language @ Sky
- IVR Manager @ Three UK
- Operational Readiness Analyst @ Sky
- Self Service Coordinator @ T-Mobile UK
Kenny Lang's Skills
- Stakeholder Management
- Customer Experience
- Contact Centers
- IVR
- Process Improvement
- Analysis
- Management
- SQL
- CRM
- Call Centers
Kenny Lang's Summary
Kenny Lang, based in Glasgow, GB, is currently a Senior Manager - Service Improvements at Hargreaves Lansdown, bringing experience from previous roles at The Student Loans Company, Three. and Sky. With a robust skill set that includes Stakeholder Management, Customer Experience, Contact Centers, IVR, Process Improvement and more, Kenny Lang contributes valuable insights to the industry. Kenny Lang has 1 email on RocketReach.
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Damian Fisher
Head of Transformation Delivery at Hargreaves Lansdown
Brighton, Brighton and Hove, United Kingdom41 -
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