Kenneth Walters Email & Phone Number
President @ Kenneth C. Walters Consulting, LLC
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Kenneth Walters Location
- Marietta, PA, US
Kenneth Walters Work
- 2017 -now President @
- 2015 -2017 Coordinator, Access Scheduling Operations @
- 2010 -2013 Program Manager and Manager, Quality and Development @ Corporate Call Center, Inc.
- 2008 -2010 Senior Supervisor, Quality Assurance @ ICT Group
- 2006 -2008 Training Coordinator @ ICT Group
- 2006 -2006 Quality Assurance Monitor @ ICT Group
- 2005 -2006 Customer Care Associate @ ICT Group
Kenneth Walters Education
- American InterContinental University
Bachelor of Science - BS (Health/Health Care Administration/Management)
2017-2017 - University of Phoenix
Bachelor of Science (B.S.) (Health/Health Care Administration/Management)
2016-2016 - Central High School
Diploma; a ceremonial BA degree (general liberal arts)
1996-2000
Kenneth Walters Skills
- Process Management
- Avaya
- Call Centers
- Customer Experience
- Telecommunications
- Auditing
- Cross Functional Team Leadership
- Budgets
- Performance Management
- Analysis
- Outsourcing
- Sop
- Contact Centers
- Process Simulation
- Business Process Improvement
- Customer Satisfaction
- Operations Management
- Hiring
- Sales Management
- Team Building
- Call Center Development
- Employee Training
- Inbound Marketing
- PowerPoint
- Workforce Management
- Cross Functional Team
- Support
- Time Management
- Customer Service
- Management
- CRM
- Software Documentation
- Quality Management
- Program Management
- Professional
- Call Center
- Telemarketing
- Business Process Outsourcing Bpo
- Team Leadership
- Team Management
- BPO
- Sales
- Quality Assurance
- Business Process
- Marketing
- Training
- Coaching
- Customer Relationship Management Crm
- Recruiting
- Staff Management
- Staff Development
- Leadership
- Customer Retention
- Process Improvement
- Professional Communication
- Business Process Outsourcing
- Customer Relationship Management
Kenneth Walters Summary
- Kenneth Walters, based in Marietta, PA, US, is currently a President at Kenneth C. Walters Consulting, LLC. Kenneth Walters brings experience from previous roles at Penn State Milton S. Hershey Medical Center, Corporate Call Center, Inc. and ICT Group. Kenneth Walters holds a 2017 - 2017 Bachelor of Science - BS in Health/Health Care Administration/Management @ American InterContinental University. With a robust skill set that includes Process Management, Avaya, Call Centers, Customer Experience, Telecommunications and more. Kenneth Walters has 1 emails and 2 mobile phone numbers on RocketReach.
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