SCCM Global Administrator @ (September 2012 - August 2017)
Lead IT Technician @ (June 2012 - September 2013)
Service Desk Manager @ (November 2011 - June 2012)
Team Lead @ (October 2009 - November 2011)
Senior Support Analyst, II (Contractor at Anadarko Petroleum Corp) @ (November 2007 - October 2009)
Senior Support Analyst, II @ (November 2001 - October 2007)
Natural Gas and Power - IT Trader Support Analyst @ Enron Corp (March 2001 - November 2001)
Kenneth Rivera Education
Western Governors University
Bachelor of Science, IT - Network Administration Emphasis (Information Technology)
2012-2015
Kenneth Rivera Skills
Help Desk Support
Cisco Systems Products
Cisco Technologies
PeopleSoft
SCCM
Windows 7 Migration
Active Directory
Netop
Service Desk
ITIL
Computer Repair
Software Installation
Microsoft Products
Operating Systems
Microsoft Exchange
Troubleshooting
Blackberry Enterprise Server
Microsoft Waik
System Administration
Image Manipulation
Symantec Endpoint Protection
Windows Desktop Administration
Image Capture
Marimba
Virtualization
McSe 2000
Network + Certified
CompTIA A+
Hardware Support
BMC Remedy
Microsoft Mdt
Windows XP
Remote Administration
Windows 7
Windows Operating System Fundamentals 68 349
Technical Support
Microsoft Certified Professional
Enterprise Vault
Image Editing
Windows System Administration
System Center Configuration Manager Sccm
Security
ITIL v3 Foundations Certified
Windows XP Pro
Servers
System Deployment
Remote Desktop
Ciw Web Foundations Associate
CompTIA A+ Certification
Windows Operating System Fundamentals
System Center Configuration Manager
Kenneth Rivera Summary
Kenneth Rivera, based in Spring, TX, US, is currently a Technical Applications Advisor at Texas Children's Hospital. Kenneth Rivera brings experience from previous roles at Technip, IES and Long View Systems. Kenneth Rivera holds a 2012 - 2015 Bachelor of Science, IT - Network Administration Emphasis in Information Technology @ Western Governors University. With a robust skill set that includes Help Desk Support, Cisco Systems Products, Cisco Technologies, PeopleSoft, SCCM and more. Kenneth Rivera has 1 emails and 1 mobile phone numbers on RocketReach.
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