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Kenneth Hooks Location
Knightdale, NC, US
Kenneth Hooks Work
IT Asset Management Analyst @ (February 2017 - Present)
IT Service Manager (IT Asset Management) @ (May 2013 - February 2017)
IT Senior Technical Specialist @ (October 2012 - May 2013)
Team Leader, IT Customer Support Center @ (April 2011 - September 2012)
IT Support Analyst @ (July 2008 - April 2011)
IT Consultant @ Ajilon Consulting (January 2006 - July 2008)
Process Technician @ Nitronex Corporation (August 2000 - December 2003)
Kenneth Hooks Education
Strayer University
Bachelors of Science (Computer Information Systems)
2007-2009
Kenneth Hooks Skills
Active Directory
Administration
Application Support
Asset Management
BMC Remedy
Blackberry
Blackberry Enterprise Server
Citrix
Computer Hardware
Customer Support
Databases
Desktop Application Support
Desktop Support
Documentation
Hardware
Hardware Asset Management
Help Desk Support
IT Asset Management
IT Hardware Support
IT Operations
IT Service Management
Information Technology
Laptops
Leadership
License Management
Lotus Notes
Management
Microsoft Office
Microsoft Office 2007
Networking
Printer Support
Printers
Process Improvement
Procurement
Program Management
Remedy
Remote Desktop
Remote Support
ServiceNow
SharePoint
Software Asset Management
Software Documentation
Software Installation
Software Procurement
System Administration
Team Management
Technical Support
Technical Training
Testing
Training
Troubleshooting
VPN
Virtual Private Network (VPN)
Windows
Windows 7
Windows XP
XP
Acts
Team Building
Memory
Supplies
Equipment Maintenance
Consulting
Project Work
Vendors
Computing
Manages
Mentoring
Upkeep
Franchising
Facilitation
Assessment
EDC
Lithography
Coaching
Nitride
Calls
Security
Cellular Communications
Desktop Computers
Identifies
Annealing
Lan Wan
Sop
Highly Self Motivated
Database Administration
Resolve
Hooks
Information Systems
System Requirements
Monitors
Hard Drives
Accounting
Adobe
Written Correspondence
Lifting
Escalation
System
Business Services
Staff Management
RTP
Moral
Process Flow
Cleaning
Engineering
Circuits
Inventory
Virtual Private Network Vpn
IT Consulting
Budgeting
Process Control
Buying
Point Of Contact
Customer Service
Enterprise Software
Demonstration
Beacon
Research
Accounts Payable
Wafer
Problem Management
Print
Photocopier
Systems Development Management
Protecting
Power
C
Foot
Janitorial
24X7
Operating Systems
Applications
Etching
Communication
Schedules
Negotiation
Customer Needs
Business Operations
Operations
Metallization
Symantec
New Hires
Pc Anywhere
Inception
Contractual Agreements
Electro
Boxes
Computer Proficiency
E Beam
Responsibility
Internal Audit
Stepper
Internet Explorer
International
Ticketing
Purchasing
Support Center
Electronics
Internal Customers
Forwards
Opa
Oracle Clinical
Software
Oracle
Sensitive Information
BMC Patrol
Citrix Metaframe
Chemical Processing
GaN
Problem Solving
Support Staff
Delivery
Coordinate
Virtual Private Network
Kenneth Hooks Summary
Kenneth Hooks, based in Knightdale, NC, US, is currently a IT Asset Management Analyst at Blue Cross and Blue Shield of North Carolina. Kenneth Hooks brings experience from previous roles at INC Research. Kenneth Hooks holds a 2007 - 2009 Bachelors of Science in Computer Information Systems @ Strayer University. With a robust skill set that includes Active Directory, Administration, Application Support, Asset Management, BMC Remedy and more. Kenneth Hooks has 6 emails and 2 mobile phone numbers on RocketReach.
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