Kenneth Cotten Email & Phone Number
Fixed Operations Director @ Ferrari Maserati of Central Florida
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Kenneth Cotten Location
- Orlando, FL, US
Kenneth Cotten Work
- Fixed Operations Director @ (October 2019 - Present)
- Service Manager @ (November 2018 - October 2019)
- Service Manager @ AutoNation Mercedes Benz of North Orlando (January 2017 - November 2018)
- Service Manager @ AutoNation Audi South Orlando (November 2015 - January 2017)
- Assistant Service Manager @ AutoNation Acura North Orlando (October 2014 - November 2015)
- Master Teacher @ (August 2011 - August 2012)
- Vocational Instructor @ (May 2002 - May 2011)
- Independent Business Owner @ KenTek MotorSports (September 1998 - December 2002)
Kenneth Cotten Education
- University of North Texas
Master of Education (M.Ed.) (Educational Administration and Supervision)
- Northwood University
Bachelor of Business Administration (BBA)
Kenneth Cotten Skills
- Dealer Management
- Customer Service
- Customer Satisfaction
- Customer Retention
- Customer Service Management
- Customer Service Training
- Customer Service Operations
- Customer Service Representatives
- Customer Experience Management
- Automotive
- Automotive Aftermarket
- Automotive Repair
- Automotive Sales
- Automotive Parts
- Vehicle Maintenance
- Commercial Vehicle
- Motor Vehicle
- Service Parts
- Auto Parts
- Profit Maximization
- Gross Profit
- Profit Margins
- Gross Profit Analysis
- Process Management
- Negotiation
- Warranty
- Extended Warranty
- Business Process Improvement
- Business Management
- Business Transformation
- Business Relationship Management
- Cdk
- Performance Management
- Performance Improvement
- Performance Metrics
- Forecasting
- Budget Forecasts
- Revenue Forecasting
- Fleet Management
- Fleet Operations
- Fleet Services
- Training
- Employee Training
- Instructor-led Training
- Staff Training
- Continuous Process Improvement
- Powertrain
- Value Based Selling
- Customer-focused Selling
- Question Based Selling
- Cpr/First Aid
- Aftersales
- Job Search Strategies
- Suspension
- Customer Focused Selling
- Instructor Led Training
Kenneth Cotten Summary
- Kenneth Cotten, based in Orlando, FL, US, is currently a Fixed Operations Director at Ferrari Maserati of Central Florida. Kenneth Cotten brings experience from previous roles at Porsche South Orlando, AutoNation Mercedes Benz of North Orlando, AutoNation Audi South Orlando and AutoNation Acura North Orlando. Kenneth Cotten holds a Master of Education (M.Ed.) in Educational Administration and Supervision @ University of North Texas. With a robust skill set that includes Dealer Management, Customer Service, Customer Satisfaction, Customer Retention, Customer Service Management and more. Kenneth Cotten has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Ferrari Maserati of Central Florida Employees
Onofrio Triarsi
president
Orlando, FL, US
Onofrio Triarsi
Principal
Orlando, FL, US
Sandy Pierce
x
Orlando, FL, US
Gillian Dobes
Sales
Orlando, FL, US
David Watterson
Service Manager
Orlando, FL, US
Timothy Rush
General Manager
Orlando, FL, US
Kelly M Gutierrez
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Corey Lawson
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Orlando, FL, US
Nick Galati
Sales Manager
Orlando, FL, US
Madison Scott
Warranty Specialist
Orlando, FL, US
Kenneth Cotten
Fixed Operations Director
Orlando, FL, US
Brian Paige
Finance Director
Fort Lauderdale, FL, US
Dee Biunno
Controller
Altamonte Springs, FL, US
Jeffrey Campos
Sales Specialist
Orlando, FL, US
Yanniel Rodriguez
Sales And Leasing Consultant
Orlando, FL, US
Yarik Tkal
Sales Management
Orlando, FL, US
Lichelle Walsh
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Kellvin Millard
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