Kenneth Charette Email & Phone Number
Senior Manager of Workforce Management @ ClearChoice Dental Implant Centers
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Kenneth Charette Location
- Salt Lake City, UT, US
Kenneth Charette Work
- Senior Manager of Workforce Management @ (October 2022 - Present)
- Technical Account Manager @ (February 2021 - November 2022)
- Global Command @ (October 2019 - February 2021)
- Workforce Manager @ (December 2015 - October 2019)
- Resolution Specialist @ (August 2012 - December 2015)
Kenneth Charette Skills
- ACD
- Account Management
- Automation
- Avaya IP Telephony
- Avaya Products
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Call Center Administration
- Call Center Development
- Call Routing
- Communication
- Contact Center Management
- Contact Center Operations
- Contact Center Technology
- Contact Centers
- Customer Engagement
- Customer Escalation Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- De-escalation
- Escalation Resolution
- Escalations Management
- IEX
- IEX Total View
- IVR
- JavaScript
- Leadership
- Management
- Microsoft Excel
- Process Improvement
- Real-time Monitoring
- Team Building
- Team Leadership
- Training
- Verbal De-escalation
- Verint Workforce Management
- Workday
- Workforce Analytics
- Workforce Management
Kenneth Charette Summary
- Kenneth Charette, based in Salt Lake City, UT, US, is currently a Senior Manager of Workforce Management at ClearChoice Dental Implant Centers. Kenneth Charette brings experience from previous roles at NICE inContact, Netflix, Red Ventures and Allconnect. With a robust skill set that includes ACD, Account Management, Automation, Avaya IP Telephony, Avaya Products and more. Kenneth Charette has 3 emails and 1 mobile phone numbers on RocketReach.
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Melissa Allan
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Sheilah Eaton
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Courtney Cleaves
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Han Nguyen
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Chukwuemeka Ikenegbu
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Dayna Miranda
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Vidhya Mellarkod
President, Northern Division
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Melissa Barriger
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