Kenneth Chan Email & Phone Number

Head of Customer Success @ LEEO

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Kenneth Chan Location

San Francisco, CA, US

Kenneth Chan Work

Head of Customer Success @ (October 2025 - Present)
Sr Customer Ops Lead @ (July 2024 - Present)
Director, Claims and Operations @ Go (October 2022 - December 2024)
Global Head of Claims Operations @ (January 2020 - October 2022)
Senior Claims Manager @ (May 2019 - January 2020)
Claims Manager, Vendor Operations @ (January 2018 - January 2020)
Claims Supervisor @ (July 2015 - January 2018)
Automotive Claims Representative @ (July 2015 - January 2018)
Liability Claims Representative @ (October 2011 - June 2015)
Personal Banker @ (January 2011 - October 2011)
Personal Banker @ (June 2005 - October 2008)

Kenneth Chan Education

San Francisco State University, Lam Family College of Business
BS (Business Administration: Management)
2004-2011

Kenneth Chan Skills

Team Leadership
Program Management
Operational Risk Management
Strategy
Business Strategy
Analytical Skills
Customer Relationship Management (CRM)
Debt Collection
Chargebacks
Change Management
Looker (Software)
Business Process Outsourcing (BPO)
Third Party Administration
Zendesk
Zendesk Sell
Project Management
Product Management
Customer Experience
Forecasting
Staff Development
Adobe
Third Party Claims
Photoshop
Analysis
Account Management
Market
Financial Transactions
Social Influence
Time Management
Pto
Wells Fargo
Risk Management
Credit
Claim
Cohesive
Depository
Regulations
Communication
Reports
Food Service
Cross Functional Team Leadership
Microsoft Exchange
Invoicing
Banking
CRM
Lotus Notes
Marketing
Managing Accounts
Vendors
Efficiencies
Summarizing
Training
Location
Business Development
Store Management
Accounting
Compliance
Auditing
Executive Management
Evaluations
Process Improvement
Meetings
Facilitation
Data Analysis
Sourcing
Administrative Work
Outlook
Microsoft Word
Recognitions
Competitive Analysis
Devise
PowerPoint
Finance
Strategies
Automobile Liability
Farmers
Thinking
Rare
Gold
Marketing Research
Presentations
Dreamweaver
Microsoft Excel
Science
Liability
Microsoft Office
Marketing Strategy
Venue
Settlement
Insurance
Customer Service
SAN
Sales
Market Research
Closure
Business Management
Greenhouse
Exploring
Collecting
Sales Performance
Revenue
San Francisco
HTML
Project
Investigation
Materials
Management
Automotive
Business Services
ERP
Distribution Center Operations
Wow
Budgets
Inventory
Negotiation
Apparel
Off Site
Litigation
Claims Handling
Google Suite
New Vendor Development
Concur
Vendor Partnerships
People Management
Microsoft PowerPoint
Customer Satisfaction
Team Management
Operations Management
Global Operations
Csat
Quality Assurance
Claims Resolution
Organization Skills
Auto Claims
Arbitration
Insurance Claims
Data Analytics
Vendor Management
Business Insights
Origami
Subrogation
Claims Management
Third Party Vendor Management

Kenneth Chan Summary

Kenneth Chan, based in San Francisco, CA, US, is currently a Head of Customer Success at LEEO. Kenneth Chan brings experience from previous roles at Cash App, Go, Lime and Turo. Kenneth Chan holds a 2004 - 2011 BS in Business Administration: Management @ San Francisco State University, Lam Family College of Business. With a robust skill set that includes Team Leadership, Program Management, Operational Risk Management, Strategy, Business Strategy and more. Kenneth Chan has 4 emails and 4 mobile phone numbers on RocketReach.