Kenneth Albert Email & Phone Number
Manager @ MetLife
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Kenneth Albert Location
- Louisville, KY, US
Kenneth Albert Work
- Manager @ (June 2022 - Present)
- Senior Suervisor @ (January 2021 - June 2022)
- Supervisor @ (April 2018 - January 2021)
- Call Center Manager | Shift Manager @ CRF, Inc (January 2013 - April 2018)
- Agent | Team Lead | Trainer @ (January 2005 - December 2007)
- Call Center Manager | Supervisor | Trainer | Agent @ (October 1995 - October 1998)
- Sergeant (E-5) @ (February 1980 - January 1984)
Kenneth Albert Education
- The Southern Baptist Theological Seminary
Master of Theology
2004-2012 - Gateway Seminary of the Southern Baptist Convention
Master of Divinity - MDiv (Theology/Theological Studies)
2000-2004 - University of Massachusetts Amherst
Bachelor of Arts - BA (Journalism)
1984-1987
Kenneth Albert Skills
- AI for Business
- Budget Management
- Change Management
- Contact Center Operations
- Contact Center Transformation
- Customer Experience
- Generative AI
- Leadership Development
- Operations Management
- Operations Process Improvement
- Project Management
- Responsible AI
- Sales Management
- Strategic Planning
- Vendor Management
- Workforce Management
Kenneth Albert Summary
- Kenneth Albert, based in Louisville, KY, US, is currently a Manager at MetLife. Kenneth Albert brings experience from previous roles at MetLife, CRF, Inc and CRF. Kenneth Albert holds a 2004 - 2012 Master of Theology @ The Southern Baptist Theological Seminary. With a robust skill set that includes AI for Business, Budget Management, Change Management, Contact Center Operations, Contact Center Transformation and more. Kenneth Albert has 2 emails and 1 mobile phone numbers on RocketReach.
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