Patient Care Coordinator @ Quartet Health (June 2023 - June 2025)
Customer Service Management @ (August 2018 - November 2023)
Store Manager @ (June 2017 - August 2018)
District Sales Manager @ (June 2012 - June 2017)
Kendric Johnson Education
Georgia State University
Kendric Johnson Skills
Account Management
Active Listening
Agile Methodologies
Analytical Skills
Attention to Detail
B2C
Business
Business Process Improvement
Business Relationship Management
Business-to-Business (B2B)
Change Management
Client Onboarding
Coaching
Communication
Computer Literacy
Contact Centers
Continuous Improvement
Critical Thinking
Cross-functional Collaborations
Customer Advocacy
Customer Data
Customer Education
Customer Engagement
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Representatives
Customer Success
Customer Support
Customer-focused Service
Dashboards
Data Analysis
Data Analytics
Delegation
Dispute Resolution
Documentation
Driving Results
Enrollments
Food & Beverage
Google Analytics
Handle Confidential Information
Interpersonal Skills
Leadership
Marketing
Metrics Reporting
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Operational Excellence
Order Management
Organization Skills
Outside Sales
People Management
Presentation Skills
Problem Solving
Product Knowledge
Product Operations
Program Coordination
Project Management
Relationship Building
Resolutions
Resolving Issues
SOP Development
Sales
Sales Processes
Salesforce
Scrum
Service Delivery
Skilled Multi-tasker
Software as a Service (SaaS)
Solver
Stakeholder Management
Strategic Communications
Strategic Initiatives
Strategic Thinking
Strategy Implementation
Team Leadership
Team Management
Team Performance
Teamwork
Training
Troubleshooting
User Journeys
Voice of the Customer
Workflow Optimization
Kendric Johnson Summary
Kendric Johnson, based in Atlanta, GA, US, is currently a Manage, Patient Engagement at Rippl. Kendric Johnson brings experience from previous roles at Quartet Health, Orkin, AT&T and PepsiCo. Kendric Johnson holds a Georgia State University. With a robust skill set that includes Account Management, Active Listening, Agile Methodologies, Analytical Skills, Attention to Detail and more. Kendric Johnson has 1 emails and 1 mobile phone numbers on RocketReach.
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