2023 -
now Lead System Administrator and IT Project Manager @
2023 -
2024 IT Business Analyst @
2021 -
2022 Tier 2 Desktop Support Technician @
2021 -
2021 Help Desk Technician II @
2014 -
2020 Freelance Desktop Support Technician @ Freelance
2020 -
2020 IT Support Services Analyst @
2019 -
2020 IT Operations Analyst I @
Kendra Johnson Education
Kaplan University-Davenport Campus
Bachelor of Science - BS (Business Administration and Management, General)
2014
-
2017
Kendra Johnson Skills
HP Printers
Collaborative Problem Solving
Microsoft Operating Systems
Information Technology
Results Orientation
Information Security
OS X
Cisco Systems Products
PowerPoint
Customer Relations
Needs Analysis
Soldering
Business Relationship Management
Peripherals
Active Directory
Adobe Acrobat
Service Desk
Computer Repair
Account Management
Google Suite
Data Entry
Copying
Operating Systems
Microsoft PowerPoint
Customer Retention
Photoshop
Mac OS X
Remote User Support
Configuration Management
Troubleshooting
System Administration
Apple Software
Strategic Planning
Administrative Processes
Tech Literacy
Soldering Iron
Outlook
Process Integration
Microsoft Office
Microsoft Word
Help Desk Implementation
Android
Interpersonal Communication
Cross Team Collaboration
Cross Functional Team Leadership
Document Management
Time Management
Technical Troubleshooting
Customer Service
ServiceNow
Printers
Windows 7
Problem Analysis
Business Process Improvement
Software Troubleshooting
Scanners
Teamwork
Scheduling
It Soft Skills
Problem Solving
Conflict Resolution
Remote Access
Filing
Word
Adobe Creative Suite
System Upgrades And Optimization
Microsoft
Laser Printers
Information Management
Testing And Troubleshooting
Windows 10
Remote Desktop
Computer Hardware Troubleshooting
Kendra Johnson Summary
Kendra Johnson, based in Houston, TX, US, is currently a Lead System Administrator and IT Project Manager at NOAA: National Oceanic & Atmospheric Administration. Kendra Johnson brings experience from previous roles at NOAA: National Oceanic & Atmospheric Administration, The National Institutes of Health and Freelance. Kendra Johnson holds a 2014 - 2017 Bachelor of Science - BS in Business Administration and Management, General @ Kaplan University-Davenport Campus. With a robust skill set that includes HP Printers, Collaborative Problem Solving, Microsoft Operating Systems, Information Technology, Results Orientation and more. Kendra Johnson has 4 emails and 3 mobile phone numbers on RocketReach.
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