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Ken Willis Location
Plano, TX, US
Ken Willis Work
Head of Global Support and Integrity Operations @ (May 2025 - Present)
Director, Global Operations, Manufacturing and Supply Chain, Ring and Blink @ (November 2023 - May 2025)
Director, Head of Business Operations, Ring and Blink @ (April 2022 - November 2023)
SVP, Global Member Support and International Operations @ (May 2020 - April 2022)
Director, WW Product and Tech, Shipping and Delivery Support @ (May 2019 - May 2020)
Director, Device, Digital and Alexa Support @ (February 2017 - May 2019)
Sr Mgr, Global Product Experience, Customer Insight and Continuous Improvement @ (January 2015 - February 2017)
Sr Mgr, Digital and Device Operations Program EU, APAC CX @ (March 2012 - January 2015)
Digital and Device Operations Manager @ (January 2011 - February 2012)
On Site Program Manager - Contract @ (June 2010 - January 2011)
Senior Operations Manager @ (March 2009 - February 2010)
Manager, Performance Engineering @ (August 1999 - February 2009)
Ken Willis Education
Ottawa University
Ken Willis Skills
Process Improvement
Project Management
Vendor Management
Operations Management
Call Center
Analytics
Customer Experience
Management
Customer Service
Leadership
Change Management
Six Sigma
Business Analysis
Program Management
Account Management
Strategic Planning
Product Management
Team Leadership
Team Building
Customer Satisfaction
Call Centers
Ownership
People Development
Quality Assurance
Service Delivery
Team Management
E-commerce
CRM
Strategy
Cross-functional Team Leadership
Business Process Improvement
Performance Management
Integration
Customer Relationship Management (CRM)
Contact Centers
Business Strategy
Outsourcing
Customer Insight
Customer Relationship Management Crm
E Commerce
Social Media
Cross Functional Team Leadership
SQL
Marketing Strategy
Customer Relationship Management
Ken Willis Summary
Ken Willis, based in Plano, TX, US, is currently a Head of Global Support and Integrity Operations at DoorDash. Ken Willis brings experience from previous roles at Amazon and Peloton Interactive. Ken Willis holds a Ottawa University. With a robust skill set that includes Process Improvement, Project Management, Vendor Management, Operations Management, Call Center and more. Ken Willis has 3 emails and 2 mobile phone numbers on RocketReach.
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