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Ken Weaver Location
Santa Rosa, CA, US
Ken Weaver Work
2021 -now Senior Customer Support and Services Manager @
2020 -2021 Customer Support Strategy Consultant @
2018 -2020 Director, Customer Support and Phone Outreach @
2014 -2016 Director, Customer Support and Fraud Prevention @
2011 -2013 Senior Manager, Customer Support @
2009 -2010 Consultant, CRM Integration and Testing @
2007 -2009 Supervisor, Customer Support @
Ken Weaver Education
San Francisco State University
Bachelor of Arts (BA) ( Classics )
2004-2006
Ken Weaver Skills
Customer Experience
User Experience
Management
Customer Satisfaction
Customer Retention
E-commerce
Social Media
Project Management
Quality Assurance
Strategic Planning
Telephony
Content Management
Account Management
Proofreading
Content Writing
Analytics
Microsoft Word
Microsoft Excel
Photoshop
Adobe Photoshop
Excel
Word
Siebel
PowerPoint
Business Objects
salesforce
Leadership
Soft Skills
Staff Supervision
Customer Negotiations
Coaching
Mentoring
Metrics
Hospitality
Zendesk
Call Center Administration
Customer Focus
Joomla
OTRS
Camtasia
Chargebacks
Phone Etiquette
Parature
Salesforce.com
Social Networking
Customer Support
Customer Service
Support
Risk Management
Strategy
Consulting
Sales
E Commerce
Marketing
Social Media Marketing
Ken Weaver Summary
Ken Weaver, based in Santa Rosa, CA, US, is currently a Senior Customer Support and Services Manager at Uniform Teeth. Ken Weaver brings experience from previous roles at Primary, Quest Analytics, LLC, Autodesk and If(we). Ken Weaver holds a 2004 - 2006 Bachelor of Arts (BA) in Classics @ San Francisco State University . With a robust skill set that includes Customer Experience, User Experience, Management, Customer Satisfaction, Customer Retention and more. Ken Weaver has 1 emails and 1 mobile phone numbers on RocketReach.
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