Ken Wakefield Email
Senior Critical and Strategic Account Manager, EMEA Team Lead @ IBM
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Ken Wakefield Location
- Paris, FR
Ken Wakefield Work
- Senior Critical and Strategic Account Manager, EMEA Team Lead @ (July 2024 - Present)
- Senior Support Experience Manager, Team Lead @ (October 2021 - Present)
- Resolution Team Leader, Team Lead @ (January 2016 - November 2021)
- Resolution Team Leader @ (July 2013 - November 2021)
- Accelerated Value Leader (AVL) @ (January 2001 - June 2013)
- Lotus Notes Administrator @ (January 1998 - December 2000)
- Software Support Engineer @ (January 1993 - December 1997)
Ken Wakefield Education
- Institute for Computer Studies Honeywell
Programming and Systems Analysis (Several programming languages, GANT charts, workflows, presentations.)
1992-1993 - Cardinal Newman Catholic Secondary School 1986-1989
- St-Jean de Lalande
Grade 8 (All french grade school)
1983-1987
Ken Wakefield Skills
- Lotus
- Lotus Notes
- Customer Satisfaction
- Lotus Connections
- Quickr
- Sametime
- Lotus Domino
- WebSphere Portal
- WebSphere Application Server
- Websphere
- Social Software
- Messaging
- Portals
- IT Service Management
- Customer Retention
- Meeting Planning
- Leading Meetings
- Project Management
- Project Planning
- Problem Solving
- Software Project Management
- Software Installation
- Software Quality Assurance
- Customer Advocacy
- Lotus Domino Administration
- LDAP
- SOA
- IBM HTTP Server
- AIX
- Application Architecture
- Enterprise Software
- Cloud Computing
- ITIL
- DB2
- Solution Architecture
- IBM AIX
- Middleware
- Collaboration Solutions
- Leadership
- System Deployment
- Helping Clients Succeed
Ken Wakefield Summary
- Ken Wakefield, based in Paris, FR, is currently a Senior Critical and Strategic Account Manager, EMEA Team Lead at IBM. Ken Wakefield brings experience from previous roles at IBM France. Ken Wakefield holds a 1992 - 1993 Programming and Systems Analysis in Several programming languages, GANT charts, workflows, presentations. @ Institute for Computer Studies Honeywell. With a robust skill set that includes Lotus, Lotus Notes, Customer Satisfaction, Lotus Connections, Quickr and more. Ken Wakefield has 1 emails on RocketReach.
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